Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK

Upcoming Events

TRAINING IN CONTACT CENTERS

How To Enter the 2020 Members' Choice Awards - For Vendors

HOW TO CELEBRATE INTERNATIONAL CONTACT CENTER WEEK

EMPLOYEE ENGAGEMENT

HOME AGENT TECH & ENVIRONMENTS

Ruby Founder & CEO to Speak at Exclusive Montgomery Summit - Ruby Receptionists - ContactCenterWorld.com Blog

Ruby Founder & CEO to Speak at Exclusive Montgomery Summit

What if you ended every phone conversation in a better mood than before you called? That’s Ruby’s aim with every interaction. Our combination of real, human connections powered by smart technology has gained us national recognition and helped us achieve double-digit growth year after year.

 

We’re thrilled to announce Ruby’s founder and CEO, Jill Nelson, has been selected to speak on the value of Ruby at the very exclusive Montgomery Summit in Santa Monica next week (March 8th-9th), addressing such topics as Ruby’s business strategy and approach to the marketplace, current and future product development, scaling the business, and our competitive advantage. All 140 presenting companies were hand-selected from more than 4,000 impressive technology industry nominees—stiff competition to be sure, and Ruby couldn’t be prouder to be among the few chosen! The summit is an invitation-only gathering boasting over 1,000 attendees. Ruby will present as part of the Emerging track on Tuesday, March 8th at 8:30am.

Be sure to follow along with the event on Twitter with hashtag #MontySummit!

About the Montgomery Summit
The Montgomery Summit gathers an invited group of entrepreneurs, senior investors and leading executives to discover the most important innovations in business and technology. The event features two days of presentations, keynotes, panels and salons in Santa Monica, Calif. Previously known as The Montgomery Technology Conference, the Summit has for more than a decade provided unparalleled opportunities to meet a diverse blend of technological visionaries and innovators from all over the world. For more information, visit www.montgomerysummit.com.

Source: http://www.callruby.com/the_watercooler/2016/03/ruby-founder-ceo-to-speak-at-exclusive-montgomery-summit/

Publish Date: March 2, 2016 5:00 AM


2020 Buyers Guide Help Desk Software

 
1.) 
eGain Corporation

eGain CallTrack™
eGain CallTrack™ is a dynamic call tracking and case management solution that helps companies provide quick, high-quality, and cost-efficient resolution of customer issues across traditional and emerging interaction channels. It is one of the many innovative customer interaction products in eGain Solve™ suite, the unified customer engagement and knowledge management software suite, which helps businesses transform their traditional call centers into omnichannel customer engagement hubs. eGain CallTrack will enable you to track, manage and resolve cases and maintain service level agreements (SLA), across channels.

2.) 
Knowmax

Knowmax
Knowmax is an omnichannel knowledge management platform. Our mission is to transform contact centers into resolution centers and drive customer self service.
The platform is an industry-agnostic enterprise-grade knowledge platform with components helping in easy findability of actionable information at the right time across the desired touchpoint.
PH: +91 9702626568

3.) 
OneDesk

OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.
PH: (514) 731-6878
 



View more from Ruby Receptionists

Recent Blog Posts:
Webinar: The Secret to Attracting and Retaining CustomersOctober 12, 2016 5:00 AM
What Does it Mean to Be a Customer Service Champion?October 5, 2016 5:00 AM
3 Overlooked Soft Skills that Set Your Customer Service ApartSeptember 15, 2016 5:00 AM
WOW Customers by Delivering the UnexpectedSeptember 13, 2016 5:00 AM
Emotional Intelligence: The Customer Service Super StarAugust 16, 2016 5:00 AM
Webinar: The Insider’s Guide to Hiring a Virtual ReceptionistAugust 11, 2016 5:00 AM
How Consistency Carves a Pathway to Legendary ServiceAugust 9, 2016 5:00 AM
Webinar: How to Create Raving Customers that Grow Your BusinessAugust 4, 2016 5:00 AM
Before the Phone Call: How Content Marketing Can Help Build LeadsAugust 2, 2016 5:00 AM
8 More Telephone Touchpoints for Delighted CallersJuly 19, 2016 5:00 AM
Submit Event

Upcoming Events

15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!

100's of best practice tips and ideas from contact center professionals Read More...
 7
 10463 
Share

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =