Come Say Hello at ABA Techshow March 17-18th - Ruby Receptionists - ContactCenterWorld.com Blog
Rubys like nothing more than to make personal connections—especially when it’s face to face! Next week, several members of our team will be in attendance at the American Bar Association’s annual TECHSHOW at the Hilton in downtown Chicago, and we want to meet you! Whether you’re a current client, interested in learning more, or just a fan of the Ruby brand, we’d love for you to stop by our booth (#503) and chat.
Additionally, our VP of Product, Katharine Nester, will be giving a live demo of Ruby’s integration with Clio’s practice management software at the Clio booth (403 & 405) on Thursday, March 17th at 10:00am. Don’t miss this opportunity to see how Ruby and Clio are streamlining the client communication process, saving attorneys time and money.
We look forward to seeing familiar faces and making new friends at the show!
Publish Date: March 10, 2016
2020 Buyers Guide Cloud Contact Center Solutions
Astute Agent gives your agents everything they need to work cases confidently and efficiently. This modern case management CRM is the preferred choice for Consumer Relations and Customer Care teams who support some of the world’s most prestigious brands.
Astute Agent balances agent efficiency with customer experience. Here’s how:
- Automated email responses
Using natural language processing, Astute Agent reads incoming customer emails and automatically supplies a response to agents to review and send.
- Auto-populated case fields
AI capabilities automatically suggest reason codes, product codes, and other case information, saving agents minutes per case.
- Time-saving case feat...
|9.)||Lieber & Associates|
Technology Acquisition Consulting
L&A provides vendor-independent counsel to select, contract for, design, test, and implement cloud and premise-based systems. The firm has experience with all major vendors and many smaller ones. Lieber & Associates' technology consultants are contact center systems specialists with several decades of experience each.
View more from Ruby Receptionists
Recent Blog Posts:
|Webinar: The Secret to Attracting and Retaining Customers||October 12, 2016|
|What Does it Mean to Be a Customer Service Champion?||October 5, 2016|
|3 Overlooked Soft Skills that Set Your Customer Service Apart||September 15, 2016|
|WOW Customers by Delivering the Unexpected||September 13, 2016|
|Emotional Intelligence: The Customer Service Super Star||August 16, 2016|
|Webinar: The Insider’s Guide to Hiring a Virtual Receptionist||August 11, 2016|
|How Consistency Carves a Pathway to Legendary Service||August 9, 2016|
|Webinar: How to Create Raving Customers that Grow Your Business||August 4, 2016|
|Before the Phone Call: How Content Marketing Can Help Build Leads||August 2, 2016|
|8 More Telephone Touchpoints for Delighted Callers||July 19, 2016|