Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK

THE NEXT EVENT STARTS IN: 8 DAYS - REGISTER NOW -

Upcoming Events

CUSTOMER EXPERIENCE BEST PRACTICES

CUSTOMER LOYALTY

ARTIFICIAL INTELLIGENCE AND TECH SOLUTIONS

WORKFORCE MANAGEMENT

TRAINING IN CONTACT CENTERS

No More Cold Calling: 5 Strategies to Make Every Sales Call a Warm One [Resource] - SalesStaff - ContactCenterWorld.com Blog

No More Cold Calling: 5 Strategies to Make Every Sales Call a Warm One [Resource]

We recently added a new whitepaper to the SalesStaff library of content (which includes over 90 different whitepapers, infographics, and eBooks to help you in your pursuit of sales and marketing excellence).

In this latest piece we talk about five strategies you can use to warm up prospects BEFORE you put in a phone call, including:

  • Social media strategies
  • Email strategies
  • Commonalities
  • …and more

Warm calling is about priming your prospects with some foreword – some preliminary tactic that increases the chance for connection and, even better, recognition of who you are and what you bring to the table. It’s about proactively identifying companies and individual prospects as a good fit and creating some rapport – any rapport – before you pick up the phone. The identified company or prospect may or may not have demonstrated an interest in your product or service, but they should be a match for your intended buyer persona.

Before you even pick up the phone to make a call, there are several strategies that you should be ready to implement. Why? If for no other reason than the knowledge that failing to implement at least one of the following strategies could immediately result in a potentially unpleasant cold call.

Click below to download this FREE whitepaper

Source: http://salesstaff.com/blog/no-cold-calling-5-strategies-make-every-sales-call-warm-one-resource/

Publish Date: September 14, 2016 5:00 AM


2020 Buyers Guide Speech Technology

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Daisee

Daisee
Daisee builds technology that empowers people to solve problems by making interactions simple and smart so they can have a more significant impact, be more productive and be better at what they do. We believe incremental improvements carry huge potency and provide exponentially greater change for the better.

Genesys customers can now automate risk and quality management using Daisee’s speech and sentiment analytics and remediation workflow software. Daisee helps improve customer experience, ensure regulatory compliance, identify missed commercial opportunities & training requirements as well as provide valuable insights back to the business directly from the frontline – the true voice-of-...
(read more)
PH: +61404697151

3.) 
Voci Technologies Incorporated

V-Blaze Speech to Text
Our GPU-accelerated, AI-based technology enables you to deliver greater insights to the contact center by transcribing audio into analyzable text.

- Transcribe large volumes of recorded audio quickly
- Integrate transcripts with your analytics or business intelligence platform
- Reduce your hardware footprint and minimize total cost of ownership
PH: 412-621-9310

4.) 
Voxjar

Voxjar
Voxjar is your one-stop-shop for driving better phone calls with your customers. We're a modern Conversation Analytics and Call Coaching Platform.

- Custom Charts and Dashboards give you the freedom to analyze calls from the highest level down to the details of each conversation.

- AI-Powered Speech Analytics transcribes, searches, and analyzes your reps' phone conversations, at scale.

- Quality Assurance and Call Coaching tools let you evaluate and improve agent performance with a human touch.

- Long term recording storage for historical analysis


All of these together provide the holistic, easy-to-use software that you need to manage a modern call team and create better con...
(read more)
 



View more from SalesStaff

Recent Blog Posts:
20 Tips for Personalizing B2B Sales Calls and EmailsJuly 24, 2017 5:00 AM
25 Killer B2B Sales Teleprospecting Tips for Quick ReferenceMay 19, 2017 5:00 AM
You Must Ask This Question of Every B2B Sales Prospect on the First Discovery CallMarch 29, 2017 5:00 AM
6 Helpful Sites to Research a Prospect Before a B2B Sales CallMarch 7, 2017 5:00 AM
B2B Marketers Embracing Customer Experience More than Ever – What are their CX Priorities?November 18, 2016 5:00 AM
No More Cold Calling: 5 Strategies to Make Every Sales Call a Warm One [Resource]September 14, 2016 5:00 AM
7 Ways to Use Jedi Mind Tricks (aka Sales Psychology) in B2B Sales [SlideShare]September 6, 2016 5:00 AM
15 Interesting Places to Find Your B2B Sales Prospects [Infographic]August 24, 2016 5:00 AM
These 6 Factors Separate the Best B2B Salespeople from the Weakest [Research]August 23, 2016 5:00 AM
The Anatomy of an Absolutely Horrible Cold B2B Sales Email [Infographic]August 1, 2016 5:00 AM

Survey - Online Event

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed = True
session blnCompletedAwardInterestPopup = False
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =