We recently added a new whitepaper to the SalesStaff library of content (which includes over 90 different whitepapers, infographics, and eBooks to help you in your pursuit of sales and marketing excellence).
In this latest piece we talk about five strategies you can use to warm up prospects BEFORE you put in a phone call, including:
Warm calling is about priming your prospects with some foreword – some preliminary tactic that increases the chance for connection and, even better, recognition of who you are and what you bring to the table. It’s about proactively identifying companies and individual prospects as a good fit and creating some rapport – any rapport – before you pick up the phone. The identified company or prospect may or may not have demonstrated an interest in your product or service, but they should be a match for your intended buyer persona.
Before you even pick up the phone to make a call, there are several strategies that you should be ready to implement. Why? If for no other reason than the knowledge that failing to implement at least one of the following strategies could immediately result in a potentially unpleasant cold call.
Publish Date: September 14, 2016 5:00 AM
|1.)||Call Center Studio|
Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565
Daisee builds technology that empowers people to solve problems by making interactions simple and smart so they can have a more significant impact, be more productive and be better at what they do. We believe incremental improvements carry huge potency and provide exponentially greater change for the better.
Genesys customers can now automate risk and quality management using Daisee’s speech and sentiment analytics and remediation workflow software. Daisee helps improve customer experience, ensure regulatory compliance, identify missed commercial opportunities & training requirements as well as provide valuable insights back to the business directly from the frontline – the true voice-of-...
|3.)||Voci Technologies Incorporated|
V-Blaze Speech to Text
Our GPU-accelerated, AI-based technology enables you to deliver greater insights to the contact center by transcribing audio into analyzable text.
- Transcribe large volumes of recorded audio quickly
- Integrate transcripts with your analytics or business intelligence platform
- Reduce your hardware footprint and minimize total cost of ownership
Voxjar is your one-stop-shop for driving better phone calls with your customers. We're a modern Conversation Analytics and Call Coaching Platform.
- Custom Charts and Dashboards give you the freedom to analyze calls from the highest level down to the details of each conversation.
- AI-Powered Speech Analytics transcribes, searches, and analyzes your reps' phone conversations, at scale.
- Quality Assurance and Call Coaching tools let you evaluate and improve agent performance with a human touch.
- Long term recording storage for historical analysis
All of these together provide the holistic, easy-to-use software that you need to manage a modern call team and create better con...
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