We’ve put together another whitepaper outlining key reports and charts every B2B sales team and sales manager should have on their dashboard. Download it here.
According to statistics aggregator Statista, worldwide CRM software revenue swelled to $23 billion in 2014 from just $16 billion in 2011. In terms of percentage growth, that’s a massive increase of 44% over that time period. When we’re talking about revenue in the billions, if a single company realized 44% growth, it would be extraordinary to say the least. When an entire industry vertical increases its revenue by 44% though, it’s a paradigm shift.
Why is CRM software so in-demand?
Business management software applications generally offer one of two benefits (or both):
CRM software gives users both advantages.
At the most basic level, CRM software streamlines sales activities with a single integrated environment for communicating with prospects and customers, managing the sales process, executing orders, and providing backend service. More importantly, they provide a business intelligence platform where sales managers can analyze the sales process and optimize processes based on real, live data.
Any business can convert an extemporaneous sales management approach into a data-driven system of continual sales development, with the right KPIs in place. This whitepaper identifies the KPIs and report views that B2B sales teams should have on their dashboard.
Download the whitepaper by clicking here:
Publish Date: May 4, 2016 5:00 AM
Calls are received by the right person or department. The right corresponding information is shown to the agent which makes that appointments are handled quicker and more secure.
Agara is an autonomous virtual voice agent powered by Real-time Voice AI. It is designed to have intelligent conversations with your customers, vendors, and partners without any assistance from human agents. It can handle a wide variety of calls including inbound customer care calls, outbound lead generation calls, appointment scheduling calls, and overdue payment recovery calls.
Agara is available for several industries including banking, insurance, retail, e-commerce, airlines, and telecom. Powered by advanced Real-time Voice AI that understands speech in real-time, automatically determines the right process to follow and guides the caller along in the process with natural conversation.
PH: +1 (512) 333 4634
|3.)||Call Center Studio|
Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565
Contact Centre Services
We’re a specialist Contact Centre business and market leaders helping socially focused organisations deliver quality support to their clients and service users. We do this by providing 24/7 helplines, software solutions and consultancy services.
Since launching in 2006, we’ve operated at the sharp end of customer service, supporting some of society’s most vulnerable people. We’ve pioneered in our space to become a specialist in helplines, whilst using the most advanced communication and database technologies available.
Our social mission has remained a constant throughout, providing many meaningful career prospects and growth opportunities to people within our local communities and fur...
|5.)||Jointly International Inc.|
Front Office Solutions
Front office is your Company’s first line of customer interaction and serves as the mirror of your business. Focus on your core business and let our competent staff handle your various front office needs such as:
* Customer Service via chat, email or phone
* Technical Support via chat, email or phone
* Virtual Assistant/Receptionist
* Answering Service
* Lead Generation
* Appointment Setting
* Debt Recover, Collections
PH: +61 7 5660 6284
Contact Center Outsourcing
By catering valuable, usable and enjoyable customer service, businesses can increase their CSAT Score and Customer Retention Rate. We help organizations to provide quality customer service through varied channels like email, phone and live chat. Ensuring quality after-sales support is our USP and we rely on proven approaches to ensure quality customer service.
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|You Must Ask This Question of Every B2B Sales Prospect on the First Discovery Call||March 29, 2017 5:00 AM|
|6 Helpful Sites to Research a Prospect Before a B2B Sales Call||March 7, 2017 5:00 AM|
|B2B Marketers Embracing Customer Experience More than Ever – What are their CX Priorities?||November 18, 2016 5:00 AM|
|No More Cold Calling: 5 Strategies to Make Every Sales Call a Warm One [Resource]||September 14, 2016 5:00 AM|
|7 Ways to Use Jedi Mind Tricks (aka Sales Psychology) in B2B Sales [SlideShare]||September 6, 2016 5:00 AM|
|15 Interesting Places to Find Your B2B Sales Prospects [Infographic]||August 24, 2016 5:00 AM|
|These 6 Factors Separate the Best B2B Salespeople from the Weakest [Research]||August 23, 2016 5:00 AM|
|The Anatomy of an Absolutely Horrible Cold B2B Sales Email [Infographic]||August 1, 2016 5:00 AM|