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Real Estate Answering Service - Select Answering Service - ContactCenterWorld.com Blog

Real Estate Answering Service

Real Estate Answering Service

A real estate answering service will help you close more deals and keep your customers happy! Learn more about the benefits and pricing here.

Are you a real estate agent that’s short on time?

Many agents struggle with creating a balance between work and their social lives because they try to appeal to all of their clients. However, this imbalance leaves many agents in negative moods that impact how clients feel about them.

The solution to saving time for yourself as a real estate agent is to hire a real estate answering service. These are phone services that specialize in real estate and do a variety of tasks with clients that you wouldn’t need to do anymore.

Discover all you need to know about why you should hire an answering service.

Answering Services Boost Your Productivity

One of the best benefits of a real estate answering service is being able to maximize your productivity. Rather than focusing on tasks that anyone can do, you can outsource them to other people.

As a real estate agent, you’re missing out on valuable time by calling back everyone and scheduling showings. With a real estate live answering service, you can have someone filter calls and answer common questions that many people have.

You’ll be able to regain all of the time that you usually spend scheduling and following up leads. You’ll also increase your chances of closing a deal because you’ll be able to spend more time with truly interested clients.

Live Answering Service Improve Client Satisfaction

For the average real estate that doesn’t use an answering service, they often don’t get back to leads until the end of the day. This can leave clients frustrated because they want to know more about your listings.

A professional receptionist can promptly speak to clients, helping them and noting any messages that they have. Clients will feel pleased after the experience because their voices were heard by someone.

As you satisfy more clients, they’ll be more likely to work with you again in the future and recommend you to others. The more recommendations you get, the more chances you have to close a deal.

Use a 24/7 Phone Answer Service to Get Clients Outside of Your Hours

While using a real estate answering service is a benefit in itself, using a 24/7 will further expand your options. This will allow clients to get in contact at any time of the day.

Because clients have various schedules, not everyone can contact you during the day. This means that they’ll have to leave a message and wait for you to respond, which will be awhile if you don’t use an answering service.

By the time you follow up with someone, they might have found another agent that’s willing to work with them at any hour. With an answering service, you can service leads outside of your business house while maintaining your free time.

And Most Importantly - Get Every Lead

Many real estate agents don’t work with answering services because they want to speak with everyone directly. However, this causes them to miss out on many leads that come their way.

If you were to answer every call that comes in, you’d be forced to send people to voicemail or put them on hold. Lack of communication is a sign of a bad real estate and will incline clients to work with someone else.

When a client speaks with an answering service receptionist, the receptionist will write down all the information from the client. This will allow you to contact them if need be, and they’ll know that you’re aware of their interests.

Stay Connected with Brokers and Agents

Because real estate is an industry that is based around recommendations, you’d be doing yourself a disfavor by not staying connected with brokers and agents.

When you have a lack of communication with clients, you run the risk of earning a bad reputation and missing referrals from others. This will hurt your business because clients won’t want to work with you.

Avoid Getting Stressed

Among the advantages of a real estate answering service is being able to be stress-free while you carry on with your work. You’ll not only have a positive attitude but you’ll also be able to do more of the things that you enjoy.

When you work too often, speaking with clients constantly, you’ll start to tire yourself out and lose out on free time. You’ll eventually get burned out and might start to dislike your career.

Hiring an answering service takes a lot of weight of your shoulders and you’ll be able to stay relaxed and positive. You’ll be a lot more charming when you’re at your best, allowing you to close deals without a problem.

Be Flexible

Another one of the best live answering service benefits is that they exist to work around you. You can choose how you want them to deal with calls, and you can change things up at any time.

If you want a receptionist to forward all calls to you, you can do it. If you want them to leave you alone and answer client questions, you can have them do that, as well.

Get Started with a Real Estate Answering Service Today

Start opening up your availability with a real estate answering service. Hiring one will allow you to grow as a real estate agent and continue doing the things you love.

Rather than sitting around speaking to clients all day, you can hire an answering service to take calls and answer questions. They’ll be able to work with clients until they’ve decided to book a showing with you.

If you’d like to learn more about our answering service, feel free to contact us today for a free quote.

Source: https://selectansweringservice.com/real-estate-answering-service/

Publish Date: September 17, 2019


2023 Buyers Guide Automation

 
1.) Agara

Agara is an autonomous virtual voice agent powered by Real-time Voice AI. It is designed to have intelligent conversations with your customers, vendors, and partners without any assistance from human agents. It can handle a wide variety of calls including inbound customer care calls, outbound lead generation calls, appointment scheduling calls, and overdue payment recovery calls.

Agara is available for several industries including banking, insurance, retail, e-commerce, airlines, and telecom. Powered by advanced Real-time Voice AI that understands speech in real-time, automatically determines the right process to follow and guides the caller along in the process with natural conversation.

2.) 
Auraya

EVA Voice Biometrics
Powered by Auraya's patented ArmorVox engine, EVA is a voice biometric extension that provides secure and seamless identification & verification capabilities for Amazon Connect. EVA provides delightful customer experience by removing the friction of providing PINs, passwords or secret information in order to prove caller identity. EVA comes standard with active and passive modes and a simple yet powerful agent interface. This allows for personalised self-service and a more friendly and efficient experience when interacting with an agent.

Outdated security methods such as PINs, passwords and security questions have become insecure and unreliable. Forgetting passwords and security answers o...
(read more)

3.) 
Call Adapt

Soundboard Software
Call Adapt is a cloud-based digital soundboard application designed for contact centers. It works with any type of call and integrates with your existing dialer system. Powered by smart audio technology, Call Adapt gives your agents the ability to converse with customers in real time using programmed keyboard shortcuts. The result is perfect pitch delivery and less time spent on repetitive tasks.

4.) 
Cognigy

Cognigy is a global leader in Conversational AI Automation. Its platform, Cognigy.AI, enables enterprises to automate customer and employee communications using intelligent voice and chatbots

5.) 
Consilium Software

Consilium UniCloud™
UniCloud™ is an intuitive platform that allows Enterprises to deploy and manage their Unified Communication (UC) and Contact Center (CC) services with ease and entire provisioning can be completed in seconds using this comprehensive tool supporting digital transformation. The latest release 7.0 of UniCloud™ is a multi-tenant platform that transforms the delivery, management, and integration of collaboration and contact center solutions, for both Cloud and On-Premise deployment models.
With its single-pane-of-glass views and quick provisioning tool, UniCloud™ is instrumental in reducing the time to provision an entire multi-cluster Cisco collaboration platform, including contact centers (C...
(read more)

6.) 
eGain Corporation

eGain Solve
Proven, Easy, and Guided Journey to Automate Customer Engagement in a Digital+AI World

7.) 
Emmersion

Automated Language Testing
Emmersion offers automated assessments to quickly and accurately test speaking, writing, and grammar fluency in 9 languages and counting. We help contact centers improve CSAT scores by screening for top talent and retaining top performers.

8.) 
OpsTel Services

SPEED & PLUS
The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Perfor...
(read more)
 



View more from Select Answering Service

Recent Blog Posts:
Phone Etiquette | How to Handle Calls ProfessionallyOctober 25, 2021
How an Answering Service Reduces Business ExpensesSeptember 29, 2021
5 Reasons Why Doctors Need Live Answering ServicesApril 28, 2021
How to Compare Answering Service CompaniesJanuary 21, 2021
Why Small Business Owners Need Answering ServicesSeptember 12, 2020
Why You Need a Dental Answering ServiceNovember 12, 2019
Real Estate Answering ServiceSeptember 17, 2019
How An Answering Service Can Grow Your Business in 2019January 31, 2019
5 Examples of Good Customer Service and What Lessons Can Be LearnedJune 11, 2018
What is Exceptional Customer ServiceApril 20, 2018

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