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Gartner Recognizes Sestek’s Speech-to-Text Technology - Sestek - ContactCenterWorld.com Blog

Gartner Recognizes Sestek’s Speech-to-Text Technology

The world’s leading research and advisory company, Gartner includes Sestek in its Market Guide for Speech-to-Text Solutions, published in April 2020.

Sestek was listed under Broader NLP Suites and Services of the Platform and Services category.  This category covers the vendors who have the most well-developed value-added services and differentiate with speech features, the ability to deliver edge-based models, domain customization, and system integration support. This confirms Sestek’s leading position in the crowded conversational AI market.

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Recognition accuracy is among the distinguishing features of Sestek’s Speech-to-Text technology. Offering high accuracy rates in more than 15 languages, including English, Spanish, French, Russian, Turkish, and Arabic, Sestek provides frictionless experiences both for end-users and for business units.

Sestek’s CEO, Professor Levent Arslan, says, “Speech-to-Text is the core technology that empowers our conversational solutions like Conversational IVR, Chatbot, and Speech Analytics. Our vast vertical market experience in financial services, retail, telecom, and healthcare helps us deliver tailor-made projects in a fast and highly accurate manner. We are proud to be recognized as a leading technology provider by Gartner.”

To see the summary of the report, please click here.

Source: https://www.sestek.com/2020/05/gartner-recognizes-sestek-speech-to-text-technology/

Publish Date: May 13, 2020 5:00 AM


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