Europe’s Hidden Gems: Netherlands - Sitel - ContactCenterWorld.com Blog
If you’re a newbie to the Netherlands, you may connect the country to the idea of bicycles everywhere, to the varied and delicious pastries, to the cheese and flowers markets or even to the amazing atmosphere you can experience in cities like Rotterdam, Amsterdam or The Hague. What you may not know is that the Netherlands currently has the eighth-best business climate in the world (World Economic Forum).
Because of its strategic location in Europe, companies use the Netherlands as a hub to cover several European markets making the Netherlands one of the European Union’s most dynamic centers of trade & industry and outsourcing services.
Please, don’t just take my word for it. A recent report from Quint & Whitelane Research found that outsourcing in the Netherlands is expected to grow over European average in the coming years, with 49% of top spending organizations looking to outsource more. But as important as growing, is the quality of the growth.
According to KPMG’s “Dutch Strategic Outsourcing Study,” although costs saving has been a leading rationale behind organizations’ decisions to outsource in the region, the second most influential factor – access to skills – was cited by almost 50 percent of respondents and quality improvement was selected by almost 40 percent. A key component driving most part of outsourcing engagements in the region is self-explanatory: the Dutch people. The Netherlands features one of the most highly educated, flexible and motivated workforces in Europe.
Whatever your organization, whatever your industry, accessing world-class specialist skills is a vital part of ensuring your operations run smoothly and Netherlands is quickly becoming one of the preferred options in Europe strengthen its position as a singular outsourcing location.
I’ll share more details about this amazing country in the coming posts but I can’t wait to hear from you. Have you been to Netherlands? What is your working experience working with us?
Publish Date: March 15, 2016 5:00 AM
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