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18 First Responder Freebies During the COVID-19 Pandemic - Specialty Answering Service - ContactCenterWorld.com Blog

18 First Responder Freebies During the COVID-19 Pandemic

First responders, the world salutes you! If you are on the frontlines of the COVID-19 battleground, there are all kinds of places that want to show their gratitude. We’ve put together a list of some of the freebies that you can get your sanitized, gloved hands on as a thank you for all that you do!

Food Freebies

  1. Krispy Kreme is also providing free dozens of their famous Original Glazed® Doughnuts on Mondays through Nurses’ Week, which ends on May 12th.
  2. How about some coffee with those donuts? Wawa is offering free coffee of any size for healthcare workers and first responders until this crisis is averted.
  3. And they’re not the only ones! Through June 1st, head to a Sheetz near you and enjoy free coffee for frontline workers.
  4. Starbucks is serving up free tall brewed (hot or iced) coffees to first responders and front-line healthcare workers through the end of May!
  5. Free Snickers? Hangry, be gone! Nurses and other essential workers can get a Snickers bar, on the house. Just sign up for your e-gift card and redeem it at Walmart.
  6. If you’re a hospital worker who lives near Nando’s, get yourself some free peri-peri chicken takeout. The chain is giving out 50 free meals daily at every Nando’s in North America through May 17th.

Shoes & Apparel Freebies

  1. Crocs is giving out free shoes daily! If you’re a healthcare worker, check out their site and enter to snag a pair.
  2. Comfy scrubs. Check. Frontline medical professionals can head to Barco Uniforms and submit a request for free scrubs for as long as the COVID-19 crisis lasts. They’re donating 10,000 per month!

Travel Industry Freebies

  1. Driving around Southern California? Honda is giving away free gas for healthcare workers through May 12th! Find out more about where and when here.
  2. Are you a medical volunteer and need to get to Georgia, Louisiana, or Michigan to offer your services to hospitals that need your help? Fly free on Delta Airlines.
  3. If you have to travel, you might as well get free parking out of it. Thanks to The Parking Spot, essential healthcare workers will enjoy free airport parking at any of their facilities through May 12th.

Family & Mental Healthcare Resources

  1. Who takes care of first responders’ families when they’re taking care of us? Care.com can help. You’ll be able to find, manage, and pay for caregivers for your children, seniors, and pets. Access their premium services free for 30 days.
  2. Frontline professionals can’t get through this pandemic alone, and Talkspace is equal to the task. They are offering 1 free month of counseling via text, audio and video calls with a licensed therapist using their Unlimited Messaging Plus plan.
  3. Maybe you know that it’s time to talk to someone, but you would rather remain anonymous. Through NurseGroups.org, you can “meet” with other nurses to talk about the challenges that you’re facing, and the best part is that it’s both free and confidential.

Techy Freebies

  1. Newsflash. There’s a cell phone network specifically built for first responders. FirstNet, part of the AT&T network, is offering 3 months of free wireless service to COVID-19 first responders. Not only that but becoming a new FirstNet customer gets you a $200 activation credit on a Mobile-Responder plan!
  2. The American Nurses Association’s free webinar is titled Be Confident Protecting Yourself and Providing the Best Care to Your Patients during this COVID-19 Pandemic.
  3. A free course on COVID-19 Pulmonary, ARDS and Ventilator Resources is offered by the American Association of Critical Care Nurses.
  4. Osmosis.org has a bunch of online resources. From What You Need to Know to Guided Meditation to Yoga, it’s worth checking out. And, if you sign their #Raisethline pledge, you’ll get 3 free weeks of Osmosis Prime!

Source: https://www.specialtyansweringservice.net/18-first-responder-freebies-during-the-covid-19-pandemi/

Publish Date: May 6, 2020


2022 Buyers Guide Help Desk Software

 
1.) 
eGain Corporation

eGain CallTrack™
eGain CallTrack™ is a dynamic call tracking and case management solution that helps companies provide quick, high-quality, and cost-efficient resolution of customer issues across traditional and emerging interaction channels. It is one of the many innovative customer interaction products in eGain Solve™ suite, the unified customer engagement and knowledge management software suite, which helps businesses transform their traditional call centers into omnichannel customer engagement hubs. eGain CallTrack will enable you to track, manage and resolve cases and maintain service level agreements (SLA), across channels.

2.) 
Happitu

Happitu is your customer support team’s personal coach. It guides your team through every interaction with custom workflows, responsive scripting, and dynamic help topics.

Documentation in Happitu is automated, detailed, and consistent. Go beyond handle times and service levels with the rich insights of Happitu – from granular interaction data to aggregate data and trends – you get the complete CX journey!

We intentionally built the Happitu Workflow Designer with your customer support team in mind. Using our intuitive tools that provide quick and safe iteration, you eliminate the need to involve IT or Development. Yes, you will no longer have to dread submitting a change request to Devin from IT!

Try it free for 45 days!

3.) 
Knowmax

Knowmax
Knowmax is an omnichannel knowledge management platform. Our mission is to transform contact centers into resolution centers and drive customer self service.
The platform is an industry-agnostic enterprise-grade knowledge platform with components helping in easy findability of actionable information at the right time across the desired touchpoint.

4.) 
LiveAgent

LiveAgent Help Desk
LiveAgent is a cloud-based Help Desk Software with over 195+ compatible integrations. Streamline all customer communication channels and manage them from a single shared company inbox. Enjoy social media integration, unlimited ticket history, call recordings, hybrid ticket streams, and more. Companies like BMW, Yamaha, Huawei, Orange, or Forbesfone use LiveAgent to deliver customer wow to 150M end-users worldwide.

5.) 
Nuxiba Technologies

CenterWare
Nuxiba's Help Desk Software is ideal for delivering top-level contact help desk services. It not only tailors to your existing technology resources but also allows you to set staff priorities that forward clients to the most knowledgeable agents.

Give personalized assistance, and analyze performance with our real-time monitoring, recording, and reports. Integrate Salesforce or VTiger CRM systems, be TCPA compliant, protect your cardholder's data during calls, and more!

Request a quote or demo today and start the journey to increase your first-contact resolution percentages in less than three months!

6.) 
OneDesk

OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.

7.) 
Teckinfo Solutions Pvt. Ltd.

ActivDesk Help Desk Software
ActivDesk Help Desk Software is an intelligent ticketing software for multi- channel customer interaction & engagement. It streamlines the entire ticket management process. With its SLA & escalation management, it enables your help desk to deliver enriching customer experience.
 



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18 First Responder Freebies During the COVID-19 PandemicMay 6, 2020
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