6 Mistakes to Avoid When Choosing an RPO Provider - Taking You Forward, Inc. - ContactCenterWorld.com Blog
When outsourcing your staffing and other human resources needs, you would want your recruitment process outsourcing (RPO) provider to deliver what they promise. But for this to come to fruition, you must first choose the right RPO company. This isn’t a hard task, but many employers fail at it for various reasons. These are what you need to avoid when opting for recruitment outsourcing:
- Lack of preparation
Employers don’t allow themselves enough time to learn how recruitment outsourcing works, much less research about the role and responsibilities of RPO companies. This is worse than not knowing what to look for in employees but hiring anyway.
To get the most out of RPO, you must set realistic and clear expectations, and provide the RPO company the appropriate metrics to carry out your human resource objectives.
- Mistaking any newbie for an expert
There are two types of newbies in the RPO sector: The one with the expertise and prior experience in recruitment outsourcing, and the one without. Though it’s always the best and safest option to partner with an established company, it’s also worth the risk to try out new companies that have something new and exciting to offer.
- Going for the cheap price
Many companies mistake cheap pricing for better quality service. Little did they know that cheap pricing is a tactic of many new but inexperienced businesses to sell inferior quality goods and services.
A reliable and trustworthy recruitment process outsourcing company will never rely on cheap pricing to secure contracts with employers. What they do is offer competitive pricing, employ various means and technologies when recruiting and identify well-qualified talents for employers. The quality of the hires will name the price.
- Outsourcing just for cost saving
Focus on the needs and requirements, not just cost reduction. If you are obsessed with reducing overhead and operating expenses, you might as well hire less-qualified employees, but who really wants to hire such people?
With recruitment process outsourcing, you have a partner who can source high quality, experienced job candidates who are not even available in the open market. This venture may be expensive at the outset, but considering the benefits, it’s worth the risk and investment in the long run.
- Lack of a better working relationship
Outsourcing is a new way to forge a partnership with another business, and continued coordination and cooperation lead to a better partnership. Too bad that some employers leave their RPO providers hanging, thus they aren’t able to deliver what they promise. To prevent this, communicate regularly with your RPO provider. Get involved (but not too actively involved) in the processes you outsource to your partner.
- Wrong choice of RPO company
Outsourcing, when done wrong, is the sure way to drive your business to total bankruptcy. To avoid this, you must do thorough research, pay closer attention to detail and clearly discuss your human resource needs with your desired RPO provider. It helps to check on their background and certification and talk to their former clients.
Recruitment process outsourcing can yield a lot of long-term benefits for your business. You just need to make the right choice and the right moves.
Publish Date: July 20, 2015 5:00 AM
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