8 Things to Look For in an RPO Company - Taking You Forward, Inc. - ContactCenterWorld.com Blog
If you lack the necessary resources and tools for recruitment, the best thing you can do is to partner with a recruitment process outsourcing (RPO) company. By entering into a “partnership” with an RPO firm (which is a third party agency of sorts), you get all the help you need with regards to hiring and staffing.
To maximize the benefits of using an RPO service provider, it pays to choose your provider carefully. Not all RPO companies are created equal. Employers can be easily swayed by the cheap pricing that many RPO companies offer, but their poor service will leave one disappointed.
How can you find the recruitment outsourcing company that’s right for your business? Pay attention to the following:
Track record – Has the RPO firm overcome challenges similar to yours or delivered results you’d like to see in a given time frame? Do they make their clients happy and successful? A company that performs (and delivers) makes a good business partner.
Experience and expertise – It’s important to work with someone who knows how your industry operates and how recruitment process outsourcing works in local, national, and global settings. Not all RPO firms can support all kinds and sizes of business, so find the expert who can support yours, whether you’re hiring in your area or for your international branch.
Competitive Pricing – Cheap doesn’t always mean better, but quality services need not be expensive either. Don’t be conscious about the price, but the quality of service that you should get. Is their service worth the price?
Services – Does the RPO company offer complete RPO services, from hiring to orientation (for new employees)? Can they recruit different kinds and types of hires? Can they provide on-site support when you ask for it?
Technology expertise – If you require certain solutions for recruitment and employee management, find the RPO provider that supports the technologies and tools you need. The right company will help you select the best solutions for your business requirements without you having to purchase and own them.
Flexibility and Scalability – Varying seasons, varying hiring demand levels. Can your recruitment process outsourcing partner work to meet your seasonal hiring demands?
Customized solution – The RPO solution models that work for large companies may not work for small and medium enterprises (SMEs), and vice versa. The right RPO provider can and will customize the solution(s) to fit your unique organization.
Integrity – Outsourcing companies are mushrooming in developing countries, and a great number of them are adding RPO services. Some of them, however, are not legit businesses, and may not practice honesty and transparency in their dealings. Go for the company that you not only like, but is one you can trust.
Outsourcing your recruitment and other human resource functions can help your business grow in today’s highly competitive business atmosphere. With all the help you can get from your RPO partner, your business can become the next big player in your industry.
To land the best talents, you must team up with the leader in recruitment process outsourcing. You can trust Taking You Forward for your staffing needs. Please contact us today and let’s discuss how we can help.
Publish Date: September 1, 2015 5:00 AM
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