Transcription Outsourcing: The Types of Transcription Services - Taking You Forward, Inc. - ContactCenterWorld.com Blog
You may have heard about transcription from your colleagues at work or way back when you were still in school. You may have come across people who do transcription for a living or as a requirement in the academe. With a number of people doing transcription, it must be something important then. Transcription is the conversion of any audio or video material into a written or printable document. There are daily tasks in need of transcription – the business meetings at work, the lectures in school, the legal proceedings in court, etc. As it is a niche skill set, most businesses outsource their transcription needs to experts to ensure accuracy. There are 3 types of transcription services. These are (1) Audio Transcription Services, (2) Video Transcription Services, and (3) Specialized Transcription Services.
Audio Transcription Services
From the name itself, audio transcription services pertain to the conversion of an audio file of any format into a version that is readable or printable. Examples of this are lectures in class, seminars, call records, radio sessions, etc.
Video Transcription Services
On the other hand, video transcription services pertain to the conversion of a video of any format into a readable or printable file. A common example of this is subtitling. Subtitles are captions found at the bottom of movies or television screens that translate or transcribe what is being heard or said all throughout the movie.
Specialized Transcription Services
Specialized transcription services pertain to transcription needs specific to an industry. It may be in audio or video format. If the material is an audio copy of a court hearing, a person with a background or knowledge of legal terms and jargons is the best person for the job. Examples of this service are Business and Financial Transcription Services, Legal Transcription Services, Medical Transcription Services, Law Enforcement Transcription Services, etc.
Regardless of what type of transcription service is outsourced, depending on the needs of the client, transcription can be done in three ways. Transcription can be done in verbatim wherein every spoken, mumbled, garbled word, emotion, laugh, and so on is transcribed and time-coded in a written format. Transcription can be edited by making the transcript more eloquent and concise via the taking out of all fillers, fixing all grammatical errors, and restructuring thoughts and paragraphs. Lastly, transcripts can be done intelligently wherein all unnecessary noises and words are taken out to make it seem more professional.
Before you decide on transcription outsourcing, figure out first which type of transcription service do you need. Once you have this figured out, base your choices of transcription service providers on your actual need and evaluate which is the best partner for you out of all of them.
Publish Date: October 7, 2016 5:00 AM
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