Chicago Speakers Announced for the Designing Your Intelligent Contact Center Event - Talkdesk - ContactCenterWorld.com Blog
The 2017 Talkdesk event, Designing Your Intelligent Contact Center, kicks off in Chicago next week! We’ve been finalizing details about the speakers and sessions and now that everything is ready, we’re thrilled to share more information.
Here are details about the speakers for the Talkdesk’s Designing Your Intelligent Contact Center event in Chicago:
Shep Hyken - Chief Amazement Officer, Shepard Presentations
Shep Hyken is a customer service and experience expert. He is a well-known inspirational speaker as well as a New York Times and Wall Street Journal bestselling author. He works with companies and organizations who want to build loyal relationships with their customers and employees.
Shep hosted Talkdesk COO Gadi Shamia on his podcast last week to discuss the latest trends in customer service. You can listen to that episode of Amazing Business Radio for a preview of what he’ll cover at the Chicago Road Show.
Nate Peace - Support Operations Manager, SpotHero
As Support Operations and Systems Manager at SpotHero, a leading parking reservation service, Nate Peace’s mission is to make sure SpotHero is delivering a world class support experience to customers anytime, anywhere.
Nate was a speaker on Talkdesk’s “Supporting On-Demand Economy” panel at Opentalk earlier this year. To learn more about him and his views on customer support, check out the recording of that session.
Bill Hoppin - EVP Strategic Sales, Marketing, and Alliances, TalkIQ
Bill Hoppin oversees sales, marketing, and strategic alliances for TalkIQ, a successful speech recognition startup. He’s an executive management professional specializing in taking pre-sales startups to revenue, profitability, and liquidity.
TalkIQ was the winner of the first ever Talkdesk App Dash earlier this month. To learn more about their technology and see it in action, check out our App Dash recap.
View the entire Chicago agenda and get your free tickets at the Talkdesk’s Designing Your Intelligent Contact Center event page. Additional events in New York and Austin are planned for September, we’ll be sharing more details as we confirm the speaker lineup and agenda.
Click the button below to visit the Talkdesk Designing Your Intelligent Contact Center events homepage.
Publish Date: August 17, 2017 5:00 AM
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