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Looking for your perfect (Telemarketing) match? - The Telemarketing Company - ContactCenterWorld.com Blog

Looking for your perfect (Telemarketing) match?

Telemarketers often get bad press, and, considering some of the unsolicited, unexpected and downright pushy calls we can all receive, that reputation may seem entirely justified. However, not all agencies work that way. You just need to find the right fit for you. In many ways, finding a good telemarketing agency is not dissimilar to finding the perfect partner. For any relationship to flourish, you need someone who matches your culture and values, is committed to the relationship, understands you and supports you in achieving your goals.

Similarly, the callers within the agency need to understand the client proposition and use their expert listening and communication skills to match that proposition to the right prospects, identifying needs that correspond to the unique attributes of the business.

This personal approach, from an understanding, responsive agency will create the perfect match between you and your telemarketing partner, and between you and your prospective customers.

Here are our tips on the traits to look for in your ideal partner:


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At The Telemarketing Company, we will tailor your campaign to your required outcome, matching the skills of our team to your unique proposition, taking into account your brand values and culture, as well as your product and industry.

As every individual is unique, so is every proposition. With 26 years’ experience, we have worked on hundreds of diverse campaigns, from calling Clinical Directors in the NHS, or Production Managers in manufacturing companies, to promoting corporate loyalty programmes on behalf of major global airlines. Our large pool of experienced callers are resilient and committed, with strong listening and communications skills that enable them to articulate diverse propositions across a wide range of sectors to all levels of decision maker.

If you’re looking to build a long-term relationship with a telemarketing company, give us a call on 01273 765 000 and see if we have the potential to be your perfect match.

Source: http://www.ttmc.co.uk/en-gb/knowledge-bank/2017/2/10/looking-for-your-perfect-(telemarketing)-match/

Publish Date: February 10, 2017 5:00 AM


2021 Buyers Guide Automated Call Distributors

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.

2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.

3.) 
voiptime

Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
- Automate lead prospecting and have 4x more live conversations daily;
- Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer;
- Smooth out the peaks of calls by...
(read more)
 



View more from The Telemarketing Company

Recent Blog Posts:
PPI Claims Deadline – the end to nuisance calls, or a new plague?October 31, 2017 5:00 AM
A two-way street: what makes a good client/agency relationship?September 19, 2017 5:00 AM
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Looking for your perfect (Telemarketing) match?February 10, 2017 5:00 AM
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