It's Friday. You're queuing up emails for next week's big product announcement when all of a sudden your email service stops working.
Publish Date: July 19, 2018 5:00 AM
miSecureMessages is an encrypted messaging application designed as a pager replacement for healthcare organizations, call centers, and enterprise environments.
eGain has rearchitected its platform to handle the messaging channels in a new way. eGain Customer Engagement Hub™, the platform that unifies knowledge, AI, analytics, and conversations to ensure that no channel is left in a silo, also powers the eGain Messaging Hub.
Contact Center Software
Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, healthcare, insurance and telephone answering service. Startel's solutions are designed to enhance the customer experience, improve employee productivity, reduce operating costs, and increase revenues.
Engage with your customers in Real-Time.
Connect personally with your customers, generating new revenues and boosting CSAT scores. Synthetix Chat is the fastest way to engage your users, with a Live Key-Press Feed, ID and Verification, simultaneous chats and AI-Powered predictive suggestions, Synthetix Chat reduces averages handling times by up to 50%.
|Millennials and Generation Z are Reshaping Customer Support||September 19, 2019 5:00 AM|
|There Isn't an One-Size-Fits-All Customer Support Platform||August 26, 2019 5:00 AM|
|Mobile-focused Customer Support: Why It’s Important and Where to Begin||August 7, 2019 5:00 AM|
|What is Contact Center as a Service (CCaaS)?||July 23, 2019 5:00 AM|
|Intelligent Automation, Mobile, and Customer Support for Millennials and Generation Z||July 16, 2019 5:00 AM|
|The pros and cons of remote customer support||July 11, 2019 5:00 AM|
|Moving from chatbots to Automated Agents||June 20, 2019 5:00 AM|
|What is Rich Communication Services (RCS)||June 4, 2019 5:00 AM|
|Improve IVR to create a better customer experience||May 14, 2019 5:00 AM|
|Why you should use text as a support channel||April 4, 2019 5:00 AM|