We’re welcoming a few new faces to the UJET team!
Today we announce the appointments of Jordan MacAvoy as VP of marketing, Kris Caldwell as head of sales and Allen Maximillian as head of accounting & finance. This announcement comes on the heels of the recent appointment of digital business veteran Jim Schinella as chief business officer in October.
Publish Date: December 4, 2017 5:00 AM
|1.)||Call Center Studio|
Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565
Microsoft Teams Cloud Recording Service
Geomant offers a fully managed recording service for those organisations who need to address compliance or quality management while working on Teams. The Service utilises Verint’s market leading recording technology and is hosted by Geomant in Microsoft Azure. Our managed service approach is unique in that it allows organisations to benefit from advanced recording features, all while being free from any technical infrastructure or maintenance requirements that come with a traditional on-premises set up.
PH: 01789 387900
|3.)||Lieber & Associates|
Recording System Consulting
L&A provides vendor-independent consulting services to select, contract for, test, and implement contact center recording systems. The firm's consultants specialize in contact center I.T. and have several decades of experience each with all major and many smaller makers of phone and call recording systems.
Oreka TR total recorder includes all of the call recording capabilities you will need, at about half the cost of competing for call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto-tagging (for speech analytics and phrase spotting) and so much more.
Call recording solution fully integrate to all main pbx solutions.
PH: +55 11 3075-2933
|Millennials and Generation Z are Reshaping Customer Support||September 19, 2019 5:00 AM|
|There Isn't an One-Size-Fits-All Customer Support Platform||August 26, 2019 5:00 AM|
|Mobile-focused Customer Support: Why It’s Important and Where to Begin||August 7, 2019 5:00 AM|
|What is Contact Center as a Service (CCaaS)?||July 23, 2019 5:00 AM|
|Intelligent Automation, Mobile, and Customer Support for Millennials and Generation Z||July 16, 2019 5:00 AM|
|The pros and cons of remote customer support||July 11, 2019 5:00 AM|
|Moving from chatbots to Automated Agents||June 20, 2019 5:00 AM|
|What is Rich Communication Services (RCS)||June 4, 2019 5:00 AM|
|Improve IVR to create a better customer experience||May 14, 2019 5:00 AM|
|Why you should use text as a support channel||April 4, 2019 5:00 AM|