Buyers are waiting longer and longer to interact with your company’s sales representatives. When they do finally fill out the request for a demo or contact form, you want top-notch talent on the phone and sending emails to these prospects. You probably have some great performers on your team. Did you luck into those hires, or do you have a methodology when hiring for inside sales pros?
Here’s how the world shakes out when it comes to people pursuing sales: 5% of people can sell anything t anyone at anytime. Those people are typically successful entrepreneurs. They don’t need your sales job. Then there’s the 5% who couldn’t sell a fire extinguisher to a man on fire. These people need career counseling if they continue to try to pursue a job in sales. That leaves the rest of us — people with the potential to be great sales representatives for your organization. The keyword is potential.
According to Lee Salz, Founder and CEO of Sales Architects, people with the potential to be your next inside sales rockstar have the following things in common, and they are all non-negotiables for your hires. If you want to learn more about evaluating candidates on each of the characteristics below, watch Lee Salz’s webinar.
Sales is a job where the number of rejections outweighs the number of wins. However, the quality of wins makes those losses bearable. You must hire sales representatives who are resilient enough to handle every “no” and intelligent enough to understand that multiple small rejections are nothing compared to significant, quality wins.
While we may agree that sales is a job where you hear “no” quite often, the successful sales representative doesn’t just accept every rejection and move on to the next lead. Great salespeople should occasionally examine those rejections. While they should let the obvious “no’s” go, talented sales pros will review the questionable losses and find ways to improve their pitch or approach should they face a similar situation in the future. People with a zest for learning and dedication to improvement are a sales manager’s dream candidate.
When hiring your next sales rep, don’t just think about how goal-oriented the individual is. Consider how client goal-oriented he or she is. When hiring managers think of “goal-oriented” candidates, that often means the candidate is driven to achieve his or her own goals. A successful sales organization must be built with people who are fanatical about helping clients achieve their goals. This type of sales organization is a win-win-win. Customers get great counsel and service. Your company is more effective with consultative selling. Your sales representatives make more sales when they care about the client.
What makes a salesperson really successful? His or her ability to ask questions and listen to the prospect’s answers. Curiosity is an incredible trait in salespeople. The more thoughtful and intelligent questions they ask, the more opportunities they have to uncover pain points and help solve customers’ problems.
Great inside sales performers have two things in common. First, top inside sales performers possess the four traits listed in the section above. Second, they have a committed sales leader focused on doing what it takes to ensure the salesperson is the right fit for the job and has the necessary support and solutions to excel. That second commonality requires that sales managers do a little more homework before hiring. Here are seven things that Lee Salz suggests to help hiring managers identify and hire the best inside sales candidates.
Want to Learn More About Hiring a World Class Inside Sales Team?
Lee Salz spent time with VanillaSoft to create two webinars to help hiring managers hire inside sales talent and onboard sales reps. If you’d like to hear terrific tips and insights on hiring, view these webinars today.
Publish Date: November 13, 2017 5:00 AM
|1.)||Call Center Studio|
Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
|2.)||Computer Data Services, LLC|
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|8.)||Teckinfo Solutions Pvt. Ltd.|
IVR Edge is a high performance, robust and scalable ivr system that works on various leading hardware such as Dialogic, Keygoe and Synway etc. It can handle the simplest of simple to the most complex of requirements to when it come to creating an IVR. Integration with any 3rd party database, be it for banking, telecom, insurance, travel, payment gateway etc can be handled with ease. Ideally suited to create Hosted IVR and virtual patching solutions with scalabilities that can range from 4 to 128 E1’s per setup with voice recording and CDR functionality. Integration with leading text to speech (TTS) and speech recognition ASR engines add to the flexibility and functionality.
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