Importance of Telephones in Businesses - Vaspian - ContactCenterWorld.com Blog
Telephones are among the most important tools for any business. Even as social media platforms, email and other digital communication tools become more prevalent, picking up the phone is still the best way to make a personal, voice-based connection with clients, customers and coworkers. Since the first telephone line was created in the late 19th century, people worldwide have considered it indispensable to their commercial activities. Read on to learn more about why phones remain vital in our digital business landscape.
You’re more likely to get an immediate response
With digital forms of communication, like texting or email, you might find yourself waiting longer than you’d like for a response. However, when you get someone on the phone, you can do business right then and there.
The conversation will feel more personal
When you talk on the phone, your listener can hear nuances in your tone, and may even be able to pick up on subtle cues like your body language and whether or not you’re smiling. Unlike digital communication, which leaves out nonverbal cues, your listener is more likely to know exactly what you mean.
It brings people together
Do you have one team member in New York, another in Tokyo and another in London? A conference call can bring everyone together for a fraction of the cost of an in-person meeting.
If your company is in the market for a new phone system, check out Vaspian. We’re proud to offer innovative, reliable cloud-based phone systems for all types of businesses. Give us a call at 1-855-827-7426 today to find out more about how our phone systems can serve your company.
Publish Date: November 3, 2017 5:00 AM
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