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6 Ways VoIP Can Save Your Business Money - Vaspian - ContactCenterWorld.com Blog

6 Ways VoIP Can Save Your Business Money

Every business owner looks for ways that can save them money. After all, reducing costs and improving your revenue is one of the basics of good business management. It’s why many businesses are switching to VoIP, as cloud-based Voice over Internet Protocol can drastically reduce what your business spends on communication. Here’s how:

Cheaper hardware

Traditional phone systems are expensive if only because of all of the hardware that you need to buy upfront. Then, if you find you need to upgrade your hardware or add additional lines, those are extra costs that need to be covered. VoIP works differently. Not only is the hardware itself cheaper, but sometimes you don’t need any hardware at all. Indeed, with softphones, you can use your computer or smartphone in place of a traditional handset.

Free software upgrades

In the time before VoIP, you had to buy separate licenses for different applications. And, if there was an update, it was your responsibility to pay for the next version. Not any longer. While VoIP phone systems require periodic updates, these are completely free. You may have to pay extra for certain features, but software upgrades will always be covered by your VoIP provider.

Less maintenance

Every machine will break down at some point, even VoIP. The difference, however, is that it’s not only less likely to happen, but also less expensive to repair it when it does happen. As stated above, VoIP requires less hardware, so you won’t have to worry about repairing old wires or cables. This is especially the case if you’ve ditched a handset entirely and just use a softphone. Additionally, older phone systems have parts that are getting harder and harder to find. This will make it more burdensome and expensive for you to fix them, and it will only get worse as time passes.

Calling fees and charges

VoIP, as its name suggests, works over the internet. As a result, you’ll avoid paying long distance or interstate fees like you would with a traditional landline phone. Even international calls are cheaper, rating at about two cents per minute to certain countries. If you make frequent international calls, then you can also purchase a phone number from a country of your choice to cut down on costs.

Pay for the features you need

A VoIP phone system will come with a lot of features, but you don’t necessarily need all of them. Some businesses may find speech analytics or call recording advantageous to them, while others will never touch them. Thankfully, you don’t have to waste money on features that you will never use. Instead, you can pick and choose which features you want your phone system to come with, so that you’re only paying for what you need.

Mobility

Welcome to the 21st century where your phone is always within reach. This is the case for your personal phone, so why can’t it be the case for your business phone? A traditional landline phone will keep you chained to your desk, forcing you to manually reroute your number every time you change locations. This can be tedious, time-consuming, and expensive as you’ll have to pay for additional hardware to make this possible. VoIP, however, can go with you where you go thanks to softphones and mobile apps that allow you take your business calls on any device with a speaker and mic. Want to know exactly how much money a VoIP phone system can save your company? Then use Vaspian’s Savings Calculator to see how much we can save your business today.

Source: https://www.vaspian.com/6-ways-voip-can-save-your-business-money/

Publish Date: February 4, 2020


2023 Buyers Guide Telecoms

 
1.) 
Cloud IT Services GmbH

Dialfire
Dialfire offers you a complete call center solution that is simple and intuitive to use and adapts to your needs. It's completely cloud-based, saving you the hassle of setting up a phone system and installing software. In addition to predictive dialing and call blending of inbound calls, you can create personalized campaigns through an intuitive and easy-to-use interface. Features include automated workflows and full control over the agent screen.

You can see the full list of features here:

2.) 
Cloudonix

Cloudonix’s smart voice calls enable frictionless experiences that drive better customer care and faster sales by merging voice and data into a complete service context. Cloudonix add Cloud capabilities to your existing on premise Call Center enabling your agents to work from anywhere in the world. Security, Privacy and more – rapidly deployed and cost effective without replacing your existing systems or retraining your team.

3.) 
Connectica Solutions, LLC

PBX On The Cloud
We provide complete Cloud-based PBX/Phone Systems, including predictive and progressive dialers, phone lines in more than 75 countries and low cost international rates.
We specialize in the US and Latin American market.

4.) 
DiRAD Technologies

AI Powered Contact Center Provider, AI Chat & Voicebot, Enterprise Telephony
Take advantage of the latest customer service innovations with Contact Center, Virtual Assistant, and Interactive Voice solutions for accessible, 24×7 services across multiple channels.

5.) 
Layer One Technologies

Layer One Technologies provides information and communication technology (ICT) services to businesses in the greater Charlotte area. Whatever your cabling needs, we have you covered.

6.) 
Lexico Telecom

SIP TRUNK PROVIDER
We provide competitive SIP trunk services with different level of quality, IVR mailing service, pay per call servise, DID numbers service.

7.) 
Megacall

VOIP services
Stay in contact quickly and easily with your international offices through Megacall.

Megacall will fulfill all your telecommunication requirements and on top of that go the extra mile and surprise you with new possibilities for your business, speed to action your requests and keeping within your budget.

📞 Virtual Switchboard
🔌 SIP trunk
🔢 Virtual number
📠 Call Center Solutions

8.) 
NetSapiens

SNAPsolution
Our SNAPsolution – UC and Collaboration tools – can be quickly deployed so you can realize your ROI just as quick. netsapiens offers a comprehensive suite of unified communications (UC) & Contact Center (CC) feature-sets to service providers. Custom-built to provide our partners with unprecedented levels of flexibility, customization, and ease of use.

netsapiens allows you to control your margins in order to improve your ROI. As a provider of a facilities-based solution, you are able to personally choose your origination, termination, hardware costs, etc. to fit your budget. We also allow you to strategically price your product for a maximum return on your investment by charging on a conc...
(read more)

9.) 
Nuxiba Technologies

CenterWare
Build a strong business presence and improve customer relationships!

Offer custom-tailored solutions throughout your sales cycles and customer interactions and assess service levels and control corporate goal achievement through reports and statistics.

Obtain detailed reports based on relevant activity in your contact center, access our quality module to assess calls and performance, apply surveys, develop scripts, record conversations, and more!

Schedule a live demo or request a quote today!

10.) 
PRILINK

Demarc Network Traffic Monitor
A lightweight Network Traffic Monitor that privides real-time traffic alerts and tracks all IP and SIP endpoints at Demarc. It analyzes mirrored SIP Trunk and Internet traffic in real-time and compiles Network Traffic Analytics (NTA) for all endpoints giving daily network traffic telemetry, most active endpoint summary, endpoint search table and more.

11.) 
Scopserv Integrated Services

ScopTEL IP PBX
The ScopTel IP PBX solution is a distributed software application
that can be installed on both virtual and physical servers, thus
offering a multitude of architectural designs from premise-based
servers to a centralized data center (DC) hosted WAN
environment. The application is distributed as an ISO which
includes the customized Linux operating system

12.) 
Televergence

Long Distance and Toll Free Specialists for Contact Centers
Televergence is a facilities based US Nationwide High volume/High Capacity Inbound and Outbound VoIP Carrier for Contact Centers. We specialize in termination (outbound) and origination (toll free and local DID) for the contact center. We have a technical staff that is up to date on the majority of platforms in use today, including asterisk and Vicci dial, as well as many of the currently in use software platforms.
Contact Centers generally see cost reduction and containment when using Televergence as their contact center telecom carrier. Televergence is the only active US VoIP carrier certified by the Women's Business Enterprise National Council (WBENC), which enables our services to qualify for meeting corporations Supplier Diversity Needs.

13.) 
The Phone Number Testing Company

Phone Number Testing and Validation
Bulk testing and validation of UK Landline and mobile numbers, with a growing list of other coutries where we can test.

If you own a large customer or business prospect sales database, our service helps you to quickly and accurately cleanse all the dead records, by identifying all the dead phone numbers.

We offer a free no obligation test trial
 



View more from Vaspian

Recent Blog Posts:
Call Center Quality Assurance: Everything You Need to KnowFebruary 12, 2023
Automatic Call Distribution (ACD) ExplainedJanuary 27, 2023
How to Reduce Customer Wait TimesJuly 22, 2022
How to Prevent Your Tone from Getting Lost in EmailMay 21, 2021
How to Manage Your Remote WorkersMarch 15, 2021
4 Tips to Make Working from Home EasierApril 21, 2020
How Live Monitoring Can Benefit Your Call CenterFebruary 26, 2020
6 Ways VoIP Can Save Your Business MoneyFebruary 4, 2020
Your Customers Still Want a Human Interaction on the PhoneNovember 27, 2017
How To Use Your Vaspian PhoneNovember 14, 2017

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