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How Conference Calling Is An Asset To Your Business - Vaspian - ContactCenterWorld.com Blog

How Conference Calling Is An Asset To Your Business

It’s just about impossible to run a successful business in 2017 without relying on conference calling. While it would be great to get everyone from your company together in one room to talk during meetings, it’s not always practical or feasible to do that. Therefore, you should turn to conference calling to get everyone on the same page during your next meeting. Here are some ways conference calling will prove to be an asset to your business: 

It will allow you to arrange meetings on a whim

There are times when you need to call an important meeting with little to no notice. Conference calling makes this possible because it only takes a few seconds to have everyone patch into a conference call. You can invite as many people as you want to join the call, and you won’t need to jump through any hoops to do it. Conference calling has never been easier than it is today.

It will cut the costs associated with getting everyone together in person

It can be incredibly expensive to get all of your employees together to meet in person. In many cases, you might have employees who work hundreds and even thousands of miles away. Rather than flying them to your office or making other accommodations to get them to visit you, you can simply have them use conference calling to listen in on a meeting. It will end up saving you a significant amount of money in both the short and long term.

It will encourage communication and dialogue among your employees

Your employees probably spend their days emailing and chatting online. But when you force them to actually speak to one another, it will promote healthy communication and get great ideas flowing. With conference calling, you can put your employees in a position to talk regularly, which will benefit your entire business in the end.

If your business isn’t taking full advantage of conference calling right now, you should make it a point to do it moving forward. Vaspian can provide you with conference calling solutions that really work. Call us at 1-855-827-7426 today to find out how conference calling can benefit you!

Source: https://www.vaspian.com/how-conference-calling-is-an-asset-to-your-business/

Publish Date: November 9, 2017 5:00 AM


2021 Buyers Guide Automation

 
1.) 
Agara

Agara is an autonomous virtual voice agent powered by Real-time Voice AI. It is designed to have intelligent conversations with your customers, vendors, and partners without any assistance from human agents. It can handle a wide variety of calls including inbound customer care calls, outbound lead generation calls, appointment scheduling calls, and overdue payment recovery calls.

Agara is available for several industries including banking, insurance, retail, e-commerce, airlines, and telecom. Powered by advanced Real-time Voice AI that understands speech in real-time, automatically determines the right process to follow and guides the caller along in the process with natural conversation.

2.) 
Auraya

EVA Voice Biometrics
Powered by Auraya's patented ArmorVox engine, EVA is a voice biometric extension that provides secure and seamless identification & verification capabilities for Amazon Connect. EVA provides delightful customer experience by removing the friction of providing PINs, passwords or secret information in order to prove caller identity. EVA comes standard with active and passive modes and a simple yet powerful agent interface. This allows for personalised self-service and a more friendly and efficient experience when interacting with an agent.

Outdated security methods such as PINs, passwords and security questions have become insecure and unreliable. Forgetting passwords and security answers o...
(read more)

3.) 
Consilium Software

Consilium UniCloud™
UniCloud™ is an intuitive platform that allows Enterprises to deploy and manage their Unified Communication (UC) and Contact Center (CC) services with ease and entire provisioning can be completed in seconds using this comprehensive tool supporting digital transformation. The latest release 7.0 of UniCloud™ is a multi-tenant platform that transforms the delivery, management, and integration of collaboration and contact center solutions, for both Cloud and On-Premise deployment models.
With its single-pane-of-glass views and quick provisioning tool, UniCloud™ is instrumental in reducing the time to provision an entire multi-cluster Cisco collaboration platform, including contact centers (C...
(read more)

4.) 
eGain Corporation

eGain Solve
Proven, Easy, and Guided Journey to Automate Customer Engagement in a Digital+AI World

5.) 
Emmersion

Automated Language Testing
Emmersion offers automated assessments to quickly and accurately test speaking, writing, and grammar fluency in 9 languages and counting. We help contact centers improve CSAT scores by screening for top talent and retaining top performers.

6.) 
OpsTel Services

SPEED & PLUS
The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Perfor...
(read more)
 



View more from Vaspian

Recent Blog Posts:
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6 Ways VoIP Can Save Your Business MoneyFebruary 4, 2020 5:00 AM
Your Customers Still Want a Human Interaction on the PhoneNovember 27, 2017 5:00 AM
How To Use Your Vaspian PhoneNovember 14, 2017 5:00 AM
How Conference Calling Is An Asset To Your BusinessNovember 9, 2017 5:00 AM
Importance of Telephones in BusinessesNovember 3, 2017 5:00 AM
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