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Why Your Small Business Needs a Live Answering Service - VoiceNation, LLC - Blog

Why Your Small Business Needs a Live Answering Service

Your business is growing. You wish for more hours in the day to be able to get everything done. You have dreamed of your business being at this point for years. Your customers and clients are spreading the word of your business and customer service faster than you can get your next sales flier or email out the door. You stop and think, “How in the world can I handle all of this and not lose my mind???”

Have you stopped and thought about using a live answering service for your small business? Now, hang with me for a moment. You might be thinking, “I don’t need some answering my calls, I need someone helping me!” Or maybe you are thinking, “I can’t afford that!” I would be willing to bet that you cannot NOT afford it.

You want more growth, but how do you handle it? You want better customer service, but you can’t afford more staff. You need to be working 24/7, but you are human. You would like to see your family more before your kids grow up and leave the house, but how do you find work-life balance when trying to get your business off the ground, because after all this is what you have been working towards. 

A live answering service can help with all of this. From customer service, customer retention, to 24/7 responsiveness, to minimal financial cost to you, to increasing bandwidth. A live answering service for your small business is the way to go, and we are the right answer. I can help convince you a little more. Read the following 4 articles on the live answering service solution for small businesses and I am 110% sure you will see the benefits to your business, and to you personally, jump off the screen. After that give us a call, shoot us an email or just hop on over and sign up today. With instant activation, your business will be up and running with our rock star customer reps in just a few minutes. Give it a try today and give your business some breathing room to grow even more.

12.5 Reasons Your Small Business Needs An Answering Service

3 Ways An Answering Service Can Help Your Small Business

A Live Answering Service Gives Versatility to Your Small Business

Live Answering Service vs. Onsite Employees

This blog was written by Jason Gazaway.


Publish Date: February 18, 2016

2020 Buyers Guide Business Continuity


CallGuard Remote
A flexible way to take secure, PCI DSS compliant payments from home or remote locations. It’s quick to deploy needs no changes to processes or systems.

CallGuard Remote prevents agents from seeing, hearing or recording card details so, the agent, their screen, and any call recordings are removed from the scope of PCI DSS.

This simple approach means the customer effectively types their own payment information into the agent’s payment screen, but with the card details being shielded from the agent’s view. It’s simple, and highly effective.
PH: 01442 458300

OpsTel Services

The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Perfor...
(read more)
PH: 1+480-435-9390


VADS Business Continuity Plan
VADS provides a business continuity plan by providing full outsource services and manage services. we've provided this to several clients. You can contact us for a detailed study case.
PH: 0217991445

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Recent Blog Posts:
Should I hire an answering service or an onsite receptionist?June 8, 2017
Solutions Series: Do More With a Virtual PBXMarch 14, 2016
Solution Series: More Than Just Your Typical VoicemailMarch 14, 2016
Solutions Series: Live Answering ServiceMarch 10, 2016
Why Your Small Business Needs a Live Answering ServiceFebruary 18, 2016
Open Source RevolutionJune 30, 2015
Open Source Revolution - OpenAnswer is Coming!June 8, 2015
Business Hack #1: Risky BusinessMay 4, 2015
Spring Promo! The Growth FactorApril 7, 2015
3 Ways That Accountants Benefit From Live Answering During Tax SeasonMarch 9, 2015

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