All
Articles
Tips
People
Company
Jobs
Video
Blog
Gallery
Glossary
Store
VoIP Supply - ContactCenterWorld.com Blog
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28
New VoIP Hardware Roundup May 2018: New DECT Solution, Headsets and more!
Have you checked out the latest VoIP hardware this month? If you are looking to upgrade your VoIP system, there’s no time like present! Let me quickly walk you through the latest innovations this May:
The Yealink W41P DECT Solution
If you are looking for a full desk phone DECT solution, definitely check out the new Yealink W410 package! This solution includes the Yealink T41S, the Yealink W60 base station, and the Yealink DD10K.
- Easy Installation without Wired LAN
- DECT Technology
- 2.7″ 192×64-pixel graphical LCD with backlight
- HD voice: HD handset, HD speaker
- 4 context-sensitive “soft” keys
- 15 paperless DSS key
See the W41P Datasheet
The DD10K dongle is created to support T41S/T42S, allowing it to work as a handset when you pair it with the W60B DECT base.
- Supports Yealink SIP- T41S/T42S with FW 66.82.0..35 only
- Reliable Connection
- Ease-of-use
- Plug and Play
- High Transmission Rate
See the DD10K Datasheet
Yealink YHS33 Over-the-Headset Headsets
The YHS33 is an over-the-headset style headset designed for reducing listening fatigue. The unique Quick Disconnect feature provides walkaway convenience, allowing users quickly leave for a short time or switch to other sound equipment.
Combine comfort, durability, premium quality and brilliant sound, the YHS33 is one of a kind headset you can’t miss out!
- Wideband audio for more natural sound and clearer conversations
- Premium audio assures quality customer communications
- Ultra microphone noise canceling
- Ergonomic design for all day comfort
- 330° pivoting microphone boom
See the YHS33 Datasheet
The Jabra Engage Series DECT Headsets
Do you have bad audio quality with you connect a large number of wireless headsets within a limited area? Try the Jabra Engage series DECT Headsets! This series connects 3x as many users without impacting your call experience.
Providing quality audio up to 150 meters/ 490 feet from the DECT base, this professional wireless headset offers advanced noise cancellation, all day talk time and the added bonus of an integrated busy light.
- Binaural headset
- Busylight indicator
- Up to 13 hours of talk time
- Connect up to 5 devices at once
- Modern base with a small footprint
- 150m/490ft DECT range
Download the Engage Series Datasheet
So there you have it! Want to get first hand information of the latest VoIP hardware or news? Subscribe to our newsletter(s) today!
Publish Date: May 21, 2018 5:00 AM |
Refurbished Polycom VVX410 Review: Like-New VoIP Phones at a Lower Cost
Our Refresh program is one of a kind. It is the opportunity to purchase “like-new” VoIP equipment at a lower cost. This is especially nice for resellers and business owners buying in larger quantities.
While we cover all VoIP Equipment, VoIP phones are number one when it comes to our Refresh products. Our experts go through a rigorous 10 step process to ensure that the physical and internal quality of our phones is top notch! And not only that, but we also cover your purchases with a six-month warranty!
Of course, this is all talk. I’m sure most of you at this point are saying “well, let’s see one!” and that’s why we made this video! Take a closer look at one of our Refreshed Polycom VVX 410s and find out just how stellar our Refresh products are!
Have you purchased Refresh products from VoIP Supply? If so, what has your experience been like? We want to know!
Publish Date: May 17, 2018 5:00 AM |
Digium’s Switchvox Cloud: More Than Just a Hosted Phone Service
Are you looking for an affordable and feature-rich hosted VoIP service? Consider Digium’s Switchvox Cloud, a cloud-based Unified Communications (UC) solution for small and medium-sized businesses searching for enterprise-class features at an affordable price!
Why Digium’s Switchvox Cloud?
Switchvox Cloud is more than just a hosted IP PBX; it is a full-featured, affordably priced UC cloud solution, starting at only $12.99 per user!
Switchvox Cloud is based on Digium’s award-winning Switchvox business phone system. Users enjoy the same features and flexibility of the premises-based Switchvox phone system but, this time, in the Cloud.
Don’t have that many users? No a problem. Switchvox Cloud features are easily accessible to businesses with as few as five users or even with hundreds of users!
What’s Included in Switchvox Cloud?
With Switchvox Cloud, you have access to mobility, call queues, voicemail, unified messaging, presence, chat, IVRs, integration with Salesforce CRM, monitoring, reporting, on-demand recording, and more!
- Dedicated local number (DID) per extension
- Unlimited local and long distance calling per extension
- Unlimited extension-to-extension calling
- HD Voice
- Personalized Switchboard for every user
- Mobile device support
- Call Queues
- Visual Voicemail
- Detailed reporting
- Conference calling
- IVR and auto-attendant
- See a full list of features here.
Best of all, all of the features are included with no additional licensing fees, which makes Switchvox Cloud the best choice for your hosted solution!
Download the Switchvox Cloud Brochure
Where to Start with Switchvox Cloud?
The Switchvox Cloud offers two flexible pricing options to fit any business need. The metered plans start at $12.99 per user and the unlimited plans start at $29 per user.
Not sure if the Switchvox Cloud is what you need? Try it completely risk-free for 30 days! Contact one of our VoIP consultants at 1-800-398-8647 today for more details.
Source: https://www.voipsupply.com/blog/voip-insider/digiums-switchvox-cloud-just-hosted-phone-service/
Publish Date: May 16, 2018 5:00 AM |
Digium A-Series Review: Affordable, High Quality IP Phones
Digium’s A-Series is a line of Asterisk-based deskphone systems designed with high-quality components. The A-Series includes 4 IP Phones: the A20, the A22, the A25, and the A30. Each model includes a full-color display, HD Voice, and multi-line functionality. Let’s take a closer look at them with Marc in the video below:
Entry Level A-Series VoIP Phones: The A20 vs The A22
Digium A20 IP Phone is an entry-level value phone with a 2.8-inch full-color display, 2 line registrations, Power over Ethernet (PoE), and 10/100BASE-T network ports. If the phone is going to be standalone, the A20 is all you need for any kinds of voice communication.
- 2.8 inch backlit color LCD display
- 2 line appearance keys
- 1 feature key
- 4 context-sensitive soft keys
- 5-way navigation controller
The Digium A22 is another great choice for entry-level professionals. Very similar to the A20, the A22 supports 2 line registrations, 1 feature key, a 2.8-inch full-color display, and PoE. The main difference between the two entry-level phones is that the A22 supports a Gigabit port while the A20 only supports a 10/100 port. If you are connecting your PC to your phone, you will want to consider the A22 Gigabit IP phone!
- 2.8 inch backlit color LCD display
- 2 line appearance keys
- 1 feature key
- 4 context-sensitive soft keys
Mid-Level Professional VoIP Phone: The A25
If you are looking for a mid-level VoIP phone with more support, the A25 Gigabit phone can fit in just right! The A25 also gives you a Gigabit port like the A22 but it comes with a couple more advanced features. The A25 comes with 4 line registrations, two full-color displays, 6 Rapid Dial/Busy Lamp Field (BLF) keys with up to 30 contacts, PoE, and 10/100/1000BASE-T network ports.
- 2.8 inch backlit color main LCD display
- 2.4 inch backlit color BLF screen LCD display
- 4 line appearance keys
- 6 Rapid Dial keys, up to 30 BLF entries
- 5 feature key
Executive-Level, Gigabit VoIP Phone: the A30
Now let’s move on to the top level VoIP phone of the A-Series - the A30. Designed for executive-level users, the A30 offers a 4.3-inch full-color display which is a little larger than other predecessors, 6 line registrations, 10 Rapid Dial/Busy Lamp Field (BLF) keys with up to 45 contacts, Power over Ethernet (PoE), and also 10/100/1000BASE-T network ports.
- 4.3 inch backlit color LCD display
- 6 line appearance keys
- 10 Rapid Dial keys, up to 45 BLF entries
- 7 feature key
- 4 context-sensitive soft keys
Check out a summary chart of the Digium A-Series phones:
See Digium A-Series Datasheet
See Digium A-Series User Guide
So there you have it! The Digium A-Series phones are attractive, professional looking VoIP phones built specifically for Asterisk. You won’t want to miss them! Check out the product page to learn more or call our VoIP experts at 1-800-398-8647 today!
Do you have one of these A-series phones? What do you think about Digium’s new A-Series phones? Share with us!
Source: https://www.voipsupply.com/blog/voip-insider/digium-series-review-affordable-high-quality-ip-phones/
Publish Date: May 3, 2018 5:00 AM |
Xorcom USA is now Trade Agreements Act (TAA) Compliant!
TAA stands for “Trade Agreements Act. This act is created to foster fair and open international trade. The TAA requires that the products acquired by Government agencies under the act must be:
- U.S.or a designated country manufactured
- Substantially transformed into a different article of commerce in the U.S. or a designated country
Xorcom USA is now Trade Agreements Act (TAA) Compliant
Xorcom’s TAA compliant products include the Xorcom Astribanks, the CompletePBX, and more! These products are made in the U.S.A and are approved to be acquired by the US Government for use.
Are you a Government agency looking for TAA compliant solutions? Check out Xorcom products today or give us a call at 1-800-398-8647 to learn more!
Source: https://www.voipsupply.com/blog/voip-insider/xorcom-usa-now-trade-agreements-act-taa-compliant/
Publish Date: May 2, 2018 5:00 AM |
Cisco to acquire Accompany for $270 Million
May 2nd, 2018 - Cisco Systems, Inc., an American multinational technology conglomerate headquartered in California, announced today that they are acquiring Accompany, a business intelligence startup which uses AI to build databases of people and relationships at companies.
This acquisition will be a deal of $270 million in cash and stock and will give Cisco the ability to incorporate Accompany technology into their collaboration products.
“Amy has proven to be an effective and innovative leader through her years as an entrepreneur, an engineer, and CEO, and I couldn’t be more pleased to have her and the Accompany team join Cisco,” said Cisco chairman and CEO Chuck Robbins in the announcement.
We are excited to see where this acquisition will take Cisco and serve more customers with better communication experience!
Source: https://www.voipsupply.com/blog/voip-insider/cisco-acquire-accompany-270-million/
Publish Date: May 2, 2018 5:00 AM |
What would be a good replacement for the Barracuda CudaTel Box?
Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
In previous Mom’s calling Q&A series, we have discussed: What is the Password for the RenegadePBX Pro75? Today, we have more new real questions and answers from VoIP users just like you.
What would be a good replacement for the Barracuda Cudatel Box?
Q: I currently have a Barracuda CudaTel 270b, but they are dropping support. What would be a good replacement?
A: The UCM6204 from Grandstream would be a solid replacement. Grandstream’s UCM6200 Series IP PBX appliances are a powerful tool that can support up to 800 users and 50 SIP accounts. The Grandstream UCM6204 IP PBX supports up to 75 concurrent SIP calls and up to 35 WebRTC calls.
- Built-in recording
- Supports Call queue for efficient call volume management
- Supports up to a 5-level IVR (Interactive Voice Response)
- Dual Gigabit network ports with integrated PoE
- Built-in Call Detail Records
- SIP video endpoints support (H.264, H.263,H.263+)
- See datasheet
STAY TUNED
Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591
Source: https://www.voipsupply.com/blog/voip-insider/good-replacement-barracuda-cudatel-box/
Publish Date: May 1, 2018 5:00 AM |
Plantronics Voyager 6200: A Lightweight VoIP Headset for Work and Life
Knowing what you are getting before making that purchase is always a wise move! Today, we invited our VoIP consultant, Jon Garbin, to show you what you can expect from the Voyager 6200 UC VoIP headset. Let’s get started!
What’s Included in the Voyager 6200?
This headset comes with a travel case, Bluetooth dongle for you to pair up with your device, two different sizes earbuds (small and large), and a cradle for charging purpose.
- A travel case
- A Bluetooth® dongle
- 2 extra earbuds (small and large)
- Cradle for charging
Look & Feel of the Plantronics Voyager 6200
The first thing you will notice when trying the Voyager 6200 is that it’s super light! If you are looking for a zero-stress headset for all-day use, the 6200 will definitely be a good fit.
The Voyager 6200 is designed to use both inside and outside your workplace. Whether you are on a call with your customer in the office or you are jogging outside during your off time, this headset will be your perfect partner. See more unique features:
-
4 built-in microphones - Auto answer and pickup button
- Volume control
- Super light for in/out office
- Adjustable earbud sizes
“Overall, the Voyager 6200 is a great option. I use it with my customers all day and never had any complaints about the sound when I am talking to them. I definitely recommend it!” - Jon Garbin, Solutions Consultant at VoIP Supply
Have you tried the Voyager 6200? Let us know what you think in the comment box below!
Where to buy?
The Voyager 6200 UC headsets are available in two colors: Black and Sand. You can purchase at our online store or simply give the VoIP Supply team a call at 1-800-398-8647.
Publish Date: April 27, 2018 5:00 AM |
VoIP Hardware Roundup April 2018: New SIP Phones, WiFi Phones, Headsets and more!
April is an exciting month! With more new VoIP phones, headsets and PBX appliance being released, it’s time to upgrade your or your customer’s VoIP system with the latest equipment!
Let’s check out what’s new for this month:
New RenegadePBX Pro 75 Premise-Based Appliance
The RenegadePBX Pro 75 is a premise-based IP PBX appliance built for small to medium businesses. This device supports up to 75 licensed extensions and 45 simultaneous calls. It is ideal for businesses looking to seamlessly integrate their VoIP phones, SIP trunks, and PSTN connectivity while improving team collaboration and productivity with advanced phone features! Learn more.
Key Features:
- Quick-Start Installation Wizard
- User Control Panel for Personnel Administration
- Zero Touch Provisioning
- Full Suite of Phone Applications
See RenegadePBX Pro 75 Datasheet
Grandstream Released WP800 Portable WiFi VoIP Phone for Beta
Grandstream recently announced the release of their upcoming WiFi VoIP phones for beta testing! This new WiFi phone supports 2 SIP accounts and features a built-in accelerometer, proximity sensor, panic button, and much more.
Unique Features:
- Integrated dual-band 802.11 a/b/g/n Wi-Fi support
- 2 SIP accounts and 2 lines, and a 2.4” color LCD with real-time video streaming features
- HD voice & dual MIC design with wide-band voice codecs such as Opus
- Built-in accelerometer, proximity sensor, panic button, and push-to-talk features
- Integrated Bluetooth for syncing headsets and mobile devices
- Runs on AndroidTM 7.0 and supports custom Android apps
New Cisco Headset 500 Series: 531 and 521 headsets
Cisco released their very first VoIP headset series, the Cisco Headset 500 Series, a professional range of VoIP headsets designed to pair with Cisco’s IP Phones and softphones! The 500 Series includes two headsets:
- The Cisco 531 – single earpiece
- The Cisco 532 – dual earpiece with a padded headband
See Datasheet here
Key Features:
- Premium sound in a sleek form factor
- Powerful noise isolation with unidirectional microphones that are designed to hone in on the user’s voice and simultaneously minimize background noise
- Proven reliability: These headsets support Cisco IP phones, Cisco DX Series endpoints, and Cisco soft clients
- Lightweight comfort that is ideal for extended wear
VTech ET685 ErisTerminal 12-line SIP Color Deskset
The ET685 is the latest innovation from VTech. This high definition SIP color deskset supports 12-line and is Asterisk-based. With Bluetooth connectivity for headsets, USB support for up to three expansion modules and a 3-year warranty, the VTech ET685 also makes you feel safe with powerful security features like VPN support!
- Advanced call handling
- Zero-touch provisioning
- Second screen programmable keys
- Bluetooth connectivity for headsets
- USB connectivity
- PoE
- Three-year warranty
Download datasheet here!
Sign up for our newsletter(s) here to receive the latest new product information!
Publish Date: April 25, 2018 5:00 AM |
Mitel to be Acquired by Investor group for $2 billion Cash
April 24th, 2018 - Mitel®, a leading unified communications solutions provider for businesses, today announced that it has entered into a definitive arrangement agreement to be acquired by an investor group led by affiliates of Searchlight Capital Partners.
This deal will be an all-cash transaction valued at $2 billion, including Mitel’s net debt. The 
transaction is expected to be complete in late 2018.
Searchlight is a private investment firm with investments in North America and Europe. The purpose of this acquisition is to seek out a partnership for its funds with leading corporations to enhance value of its capital and strategic support.
Upon completion of the acquisition, Mitel will transit into a privately held company, which will provide Mitel with additional flexibility to accelerate its strategy of moving to the Cloud.
“This transaction is an exciting next step in our multi-year transformation that has enabled Mitel to emerge as an industry leader in the largest markets in the world. As a private company, and with the strategic and capital support of the Searchlight funds, we will have greater flexibility to manage the transition in our market, accelerate our strategy, and drive the next phase of success for our customers, partners, and employees,” said Mitel CEO, Rich McBee.
Source: https://www.voipsupply.com/blog/voip-insider/mitel-acquired-investor-group-2-billion-cash/
Publish Date: April 24, 2018 5:00 AM |
What is the Password for the RenegadePBX Pro 75?
Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
In previous Mom’s calling Q&A series, we have discussed: What is the difference between Sangoma’s FreePBX system and PBXact? Today, we have more new real questions and answers from VoIP users just like you.
What is the Password for the RenegadePBX Pro 75?
Q: What is the password for the RenegadePBX Pro75?
A: It’s “sangoma” for SSH root access, all other Renegades, the password is “voipsupply”.
STAY TUNED
Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591
Source: https://www.voipsupply.com/blog/voip-insider/password-renegadepbx-pro-75/
Publish Date: April 18, 2018 5:00 AM |
Office Solutions with Refurbished IP Phones & Wireless Headsets
Are you looking for a complete IP phone and headset solution for your workplace, but have a limited budget? Consider buying a Refresh IP phone from our refurbished stock and pairing it with a wireless or wired headset.
Here are a few examples of what a refreshed IP Phone paired with a wired headset would cost you. Keep in mind that using a wired headset instead of a wireless will save you even more!
Polycom VVX 410 & VXi V200
The Polycom VVX 410 is a 12-line color business phone that easily integrates with third-party Unified Communications platforms. This multimedia VoIP phone has built-in web applications and features HD Voice.
Key Features of VVX 410
- 12 Line appearances
- Polycom HD Voice
- 3.5″ (320×240) Backlit Color LCD
- Dual Gigabit RJ45 Ports
- RJ9 headset port
- Built-in auto sensing IEEE 802.3 of Power over Ethernet
- Optional 48V DC power supply (not included)
VVX 410 Datasheet
Use your VVX 410 with the VXi V200 wireless DECT headset. It offers freedom to move around your office with up to 350 feet away from your PC or phone. The V200 can be worn over the head, behind the neck or on your ear for added flexibility and comfort.
VXi V200 Features:
- 1.9 GHz DECT 6.0
- 350 feet of interference-free freedom
- Noise-canceling eliminates background noise
- 10+ hours of talk time
- One-touch controls for volume, mute and remote call answer/end
- Digitally encrypted DECT signal for security
- Optional electronic hook switch cable for remote pickup/hang-up
- 1-year warranty
VXi V200 DECT Headset Datasheet
Polycom VVX 500 & Jabra Pro 920
If you are looking for an IP Phone with advanced features then the VVX 500 its the one.
This phone supports 12 SIP registrations and has a 3.5in TFT color capacitive touchscreen. The VVX 500 has 2 USB 2.0 ports for media and storage applications for things such as a digital photo frame, news, and sports updates.
VVX 500 Key Features:
- 12 lines (registrations)
- Dedicated RJ9 Headset Port
- Multitouch-capable, capacitive touchscreen
- 3.5-in TFT LCD display at QVGA (320×240 pixel) resolution, 4:3 aspect ratio
- Streaming media video playback
- Screensaver and digital picture frame mode
- On-screen virtual keyboard
- Voicemail and video mail support
- Dual USB ports (2.0 compliant) for media and storage applications
VVX 500 Datasheet
Pair your VVX 500 with the Jabra Pro wireless DECT headset, which has a range of up to 325 feet from the base. It features comfort, reliability, and intuitive call controls.
Jabra Pro Features:
- Crystal clear sound and safe sound levels
- Soft, comfortable ear cushions
- Noise-canceling microphone
- Dedicated button to answer/end calls
- Separate buttons to mute call or turn volume up or down
- Adjustable headband for a perfect fit
- LED display with Battery, Mute and Audio link indicators
- Mono and duo speakers
- Single connectivity with desk phones
Jabra Pro 920 Mono Headset Datasheet
Yealink T42G & Plantronics CS510
The Yealink T42G is a business class VoIP phone that can handle up to 12 line registrations. It supports HD Voice, has a 2.7 backlit display and supports Power over Ethernet (PoE).
Yealink T42G Key Features:
- 12 Line Appearances
- Dual-port Gigabit Ethernet
- Yealink Optima HD Voice Supported
- Up to 12 SIP accounts
- Full-duplex hands-free speakerphone
- No expansion module support
- RJ9 Headset Port
- 2.7″ 192×64-pixel backlit Graphical LCD
- Wall mountable
- Supports PoE, Power Supply also available separately
Yealink T42G Datasheet
Connect the Plantronics CS510 to your Yealink IP Phone and roam around your office up to 350 feet away. You can talk for up to 9 hours straight on a full charge. The CS510 offers wideband audio, comfort and reliability.
CS510 Key Features:
- Range up to 350 feet away for maximum mobility
- Over-the-head monaural design
- Premium wideband audio quality
- One-touch call answer/end, vol +/-, and mute
- Smart power management system optimizes for range and talk time
- Conference in up to three additional CS500 or Savi headsets for enhanced collaboration
Plantronics CS510 Headset Datasheet
These phone and headset bundles can enhance your workspace and productivity.
If you have questions about any of the solutions above or maybe you want to know what a bundle with a wired headset would cost you instead, give us a call at 1-800-398-8647.
Publish Date: April 18, 2018 5:00 AM |
Cisco Introduces New 500 Series VoIP Headset with Noise Isolation and Exceptional Comfort
Cisco recently announced their very first VoIP headset series, the Cisco Headset 500 Series, a professional range of VoIP headsets designed to pair with Cisco’s IP Phones and softphones. The Cisco Headset 500 Series includes two headsets:
- The Cisco 531 - single earpiece
- The Cisco 532 - dual earpiece with a padded headband
Noise Isolation and Exceptional Comfort
Optimized for workers in open workspaces, these headsets are perfect for noisy environments to improve work productivity with vibrant audio, powerful noise cancellation, and exceptional comfort.
Some features you won’t want to miss:
- Premium sound in a sleek form factor
- Powerful noise isolation with unidirectional microphones that are designed to hone in on the user’s voice and simultaneously minimize background noise
- Proven reliability: These headsets support Cisco IP phones, Cisco DX Series endpoints, and Cisco soft clients
- Lightweight comfort that is ideal for extended wear
See Datasheet here!
Publish Date: April 17, 2018 5:00 AM |
VoIP Supply Introduces the VoIP Supply Rental Program!
BUFFALO, New York - VoIP Supply, North America’s leading online VoIP solutions provider, has officially announced the launch of the VoIP Supply Rental Program in the U.S. market. The Device as a Service (DaaS) rental program gives VoIP Service Providers and VoIP Resellers the ability to offer customers the widest variety of VoIP Products all for one low monthly payment.
VoIP Supply has made the program fast and easy to apply, with a one-page application and approval within days. It allows partners to offer a complete VoIP solution including not only IP phones but IP PBXs, VoIP conference phones and much more from the top brands in the industry.
“The program is easy to apply for and implement, giving our customers a competitive advantage and allowing them to scale.” said Paula Griffo, President of VoIP Supply. “We are more than just a website. We are a team that is constantly listening to what our customers need to be successful in our very competitive industry. This is a program they wanted, so we went and built it.”
This rental program is simple and offers the most robust VoIP hardware catalog, that’s why it’s the best, in the industry. Click here to learn more about the program and how you can apply!
Source: https://www.voipsupply.com/blog/voip-insider/voip-supply-introduces-voip-supply-rental-program/
Publish Date: April 16, 2018 5:00 AM |
Will there be an iOS or Android app for Sangoma’s UCP?
Time to review the questions and answers we had during the Sangoma UCP webinar yesterday! If you missed the webinar, be sure to check out the Q&A session here:
Question 1: Will there be an iOS or Android app for UCP?
Answer: Not for UCP. It is mobile browser friendly, however. Currently no plans to design or incorporate a dedicated app from the app store. For ZULU, we do have apps approaching the Beta stage, with the anticipated release in the next 90 Days
Question 2: I saw where you can do SMS from UCP and from Zulu. Is this only for your SIP service, or can I use it with my own?
Answer: Currently, SMS functionality for both is only in conjunction with our SIPStation SIP Trunking service.
Question 3: If I have issues with UCP, can your support team help me
Answer: Yes. If you currently have a support plan in place on your system, you can open a ticket and they will be able to troubleshoot with you.
I would also recommend searching and using our community forums at community.freepbx.org. Most likely if you are having an issue or misunderstanding, someone else has. Our Community provides great resources and support for each other. That is something else that makes the FreePBX Community different, and robust.
Have more Questions? Contact Brian Hyrek at bhyrek@voipsupply.com or 716-531-4318!
Source: https://www.voipsupply.com/blog/voip-insider/will-ios-android-app-sangomas-ucp/
Publish Date: April 6, 2018 5:00 AM |
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28
