The NetVanta Series is a comprehensive portfolio of enterprise-class networking equipment designed to cut costs in your network without compromising performance. Recently, ADTRAN released a new NetVanta family member - the NetVanta 3140, a fixed-port, high-performance Ethernet router supporting converged access and high-quality voice services.
This brand new router is an excellent selection for fast-growing small-to-mid-sized businesses looking for a fast, easy, and extremely flexible solution. It is ideal for carrier-bundled service offerings, and enterprise class Internet access for secure, high-speed, corporate connectivity. Let’s see what hot features it has to offer!
The NetVanta 3140 is ideal for multiple applications where Ethernet redundancy is needed given the three Gigabit ports that can be either LAN or WAN facing. This solution also features a USB interface that can be used for 3G/4G backup. If your deployment still separates voice and data network, the NetVanta 3140 will be a perfect fit with a single WAN link and the other two Gigabit interfaces.
The ADTRAN Operating System (AOS) allows for the support of static and default routes, demand and policy based routing, and provides fast, accurate network convergence using routing protocols such as BGP, OSPF, RIP, and PIM Sparse Mode for multicast routing.
The AOS provides a powerful inspection firewall that can protect against common Denial of Service (DoS) attacks like TCP syn flooding, IP spoofing, and more. Its Web-based GUI comes with step-by-step configuration wizard, management capability, and the ability to upload firmware updates.
As having an eSBC became mandatory for most VoIP deployments, the NetVanta 3140 also includes an optional eSBC to secure and troubleshoot your SIP to SIP communications. This featured eSBC builds strong, robust network security and enables voice interoperability, delivering a truly converged application platform at the customer premises.
The NetVanta 3140 uses Low Latency Queuing, Weighted Fair Queuing (WFQ), Class-based WFQ, and DiffServ marking to prioritize mission-critical traffic and control network congestion. It also deploys Voice Quality Monitoring (VQM) to capture, MOS, jitter, delay, and packet loss statistics to troubleshoot VoIP calls over the WAN. This diagnostic tool is extremely valuable because it isolates the network issues in real-time and ensures superior call quality at all times.
The NetVanta 3140 highlights a specialized SIP ALG that allows SIP traffic to traverse NAT-enabled firewalls. This interoperability allows IP PBXs, phones, and other SIP-based devices to set up, tear down, and pass voice and call control messages seamlessly through the integral NAT-enabled firewall. In combination with the QoS and VQM features, the NetVanta is truly VoIP ready and is available as either a desktop or rack-mountable platform.
Access to the NetVanta 3140 Datasheet
Publish Date: June 5, 2017 5:00 AM
Calls are received by the right person or department. The right corresponding information is shown to the agent which makes that appointments are handled quicker and more secure.
Agara is an autonomous virtual voice agent powered by Real-time Voice AI. It is designed to have intelligent conversations with your customers, vendors, and partners without any assistance from human agents. It can handle a wide variety of calls including inbound customer care calls, outbound lead generation calls, appointment scheduling calls, and overdue payment recovery calls.
Agara is available for several industries including banking, insurance, retail, e-commerce, airlines, and telecom. Powered by advanced Real-time Voice AI that understands speech in real-time, automatically determines the right process to follow and guides the caller along in the process with natural conversation.
PH: +1 (512) 333 4634
|3.)||Call Center Studio|
Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565
Contact Centre Services
We’re a specialist Contact Centre business and market leaders helping socially focused organisations deliver quality support to their clients and service users. We do this by providing 24/7 helplines, software solutions and consultancy services.
Since launching in 2006, we’ve operated at the sharp end of customer service, supporting some of society’s most vulnerable people. We’ve pioneered in our space to become a specialist in helplines, whilst using the most advanced communication and database technologies available.
Our social mission has remained a constant throughout, providing many meaningful career prospects and growth opportunities to people within our local communities and fur...
|5.)||Jointly International Inc.|
Front Office Solutions
Front office is your Company’s first line of customer interaction and serves as the mirror of your business. Focus on your core business and let our competent staff handle your various front office needs such as:
* Customer Service via chat, email or phone
* Technical Support via chat, email or phone
* Virtual Assistant/Receptionist
* Answering Service
* Lead Generation
* Appointment Setting
* Debt Recover, Collections
PH: +61 7 5660 6284
Contact Center Outsourcing
By catering valuable, usable and enjoyable customer service, businesses can increase their CSAT Score and Customer Retention Rate. We help organizations to provide quality customer service through varied channels like email, phone and live chat. Ensuring quality after-sales support is our USP and we rely on proven approaches to ensure quality customer service.
The SPEED solution solves for service level issues while cost optimizing the environment with automation.
Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.
Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.
*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Performance Monitoring
VADS Inbound Contact Center
VADS Inbound Contact Center Services provide live operators who answer incoming calls as you would yourself. A team of professional script writers is available to help you script a greeting and experience programmers will set up a time and money saving program. Our unique approach to call center services is client-focused, and takes each project’s unique needs into account to our client’s satisfaction. We offer solution as part of our service to keep you in touch with your client and drive sales.
- Customer Service
- Walk In Center
- Service Desk
|9.)||Tru29 Outsource Solutions Inc.|
Front Office Solutions
Any part of your business operations that requires constant end-customer facing task is an essential part of your business.
This task requires a good customer experience results for every customer interaction. Our extensive experience in handling Front Office related tasks can help you focus on your core business while being cost-efficient at the same time.
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