Note: This is an update post for Sangoma’s PBXact UC Appliances Comparison - Choose a Right Phone System
We wrote a post about Sangoma’s PBXact UC appliances comparison back in June 2017. This month, Sangoma has added two more unique UC appliances to their PBXact suite, the PBXact 25 & the PBXact 400, to give you and your customers more flexible options to accommodate business needs! Let’s find out what they are all about!
Equipped with only 25 user licenses and up to 25 user extensions, the PBXact UC 25 is as far the smallest PBXact appliances at the lowest price point.
It is a popular selection for small businesses that are looking for a smaller scale and simple solution! Same as the PBXact 40, the PBXact 25 comes with 4x GB Ethernet ports and 3x USB ports, giving you flexible connectivity options.
A unique feature set:
See PBXact 25 Datasheet
Featuring 400 licenses and up to 150 simultaneous calls with 6x GB Ethernet Ports, the PBXact 400 is ideal for busy contact center or enterprise office deployments that demand higher productivity and employee collaboration.
This module also comes with 4 PCI express slots for PSTN cards just like the PBXact 1000. This new appliance is a great alternative solution for the PBXact 300 which has already been discontinued.
A unique feature set:
See PBXact UC 400 Datasheet
Looking at a whole picture, whether you are a small business, branch offices, call center, or enterprises, Sangoma’s PBXact UC Series has you covered! Check the comparison chart again to compare all the appliances in one place!
For more information or questions, please visit the product page or contact one of our VOIP experts at 1-800-398-8647 today!
Publish Date: December 21, 2017 5:00 AM
A flexible way to take secure, PCI DSS compliant payments from home or remote locations. It’s quick to deploy needs no changes to processes or systems.
CallGuard Remote prevents agents from seeing, hearing or recording card details so, the agent, their screen, and any call recordings are removed from the scope of PCI DSS.
This simple approach means the customer effectively types their own payment information into the agent’s payment screen, but with the card details being shielded from the agent’s view. It’s simple, and highly effective.
SPEED & PLUS
The SPEED solution solves for service level issues while cost optimizing the environment with automation.
Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.
Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.
*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Perfor...
VADS Business Continuity Plan
VADS provides a business continuity plan by providing full outsource services and manage services. we've provided this to several clients. You can contact us for a detailed study case.
|4.)||Teckinfo Solutions Pvt. Ltd.|
Adapting to the new normal contact center industry has to be ready for work from anywhere agents to maintain business continuity. Even when working from remote locations, the work from home agents or remote agents need to be monitored for smooth customer service operations or effective tele sales.
InterDialog UCCS with its work from home agent ready call center software helps you to have complete control over your contact center operations. Agents can log in from any where , home, office or any other place where they are through their mobile phone or desktop , or even through our ID mobile app . With centralized recording & reporting , you gain visibility of all contact center metrics , and you can manage your center the same way as you were doing when working from office.
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