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Polycom Releases New Cloud Services and Polycom Device Management Services (PDMS) - VoIP Supply - ContactCenterWorld.com Blog

Polycom Releases New Cloud Services and Polycom Device Management Services (PDMS)

Last week, Polycom, a multinational corporation that delivers video, voice and content communication technology, announced the release of their new Cloud Services and Polycom Device Management Services (PDMS).

These new services open up new capabilities for enterprise customers to manage and measure their telephony devices efficiently.

“Employees are solving problems together more than ever before by connecting from meeting spaces of all sizes from all over the world. As meeting technology innovation accelerates, so does the complexity,” said Mary McDowell, CEO of Polycom.

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The PDMS is designed for enterprise customers to easily manage all their Polycom devices from a single Cloud portal, including desk phones, conference unites, and all other audio devices. This new portal will simplify the process for customers to provision, update, and secure their devices.  

We are thrilled to see this breakthrough from Polycom and look forward to seeing more of our customers take advantage of it!  

Source: https://www.voipsupply.com/blog/voip-insider/polycom-released-new-cloud-services-polycom-device-management-services-pdms/

Publish Date: May 29, 2018 5:00 AM


2020 Buyers Guide IVR

 
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Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

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Computer Data Services, LLC

VIRTUAL PBX
Get the benefits of an expensive, on-premise telephone system without the high price tag and annoying maintenance.

- Never miss another phone call
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Megacall

Virtual Switchboard
Megacall provides a fully customised Virtual Switchboard software for all companies (including IVR service). No matter the size of your business, our services adapt to the needs of each client.

Are you looking for a more effective way to communicate with your customers? Discover the advantages of using the IVR and how it can help in your communications.
PH: +34 952 667 511

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MightyCall

MightyCall's IVR that will increase your business’s efficiency at a fraction of the cost of a secretary. Your auto-attendant is designed to:
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- Take human error out of the system
PH: +1 (888) 256-8312

5.) 
OpsTel Services

SPEED
The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Performance Monitoring
PH: 1+480-435-9390
 



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