For those of us who work forty-plus hours a week, we tend to fall into work routines. For some of us, those routines start as soon as we get to the office. Maybe it’s checking your emails, or maybe it’s grabbing a cup of coffee before settling into our workspace.
But if your job has you on the phone when you first show up to work, then your routine could be returning voicemails, making outcalls or even immediately taking incoming calls to get a jump start on your day.
Whatever the case may be, if using your phone is ingrained in your routine, then you are going to notice a difference if it’s not working properly! Right?
So what happens if you find yourself in a situation where your phone is not working properly? Most people would be referred to the IT department, and we all know the bud of almost every IT joke is “Did you try turning it off and on again?” But if your phone is malfunctioning, unplugging and plugging it back in won’t always do the trick, so I thought writing this How-To blog on how to restart your phone might come in handy!
As an example, we will use the Polycom VVX 410. Restarting this phone is actually quite simple and could help restore your phone’s proper functionality. All you have to do is:
That’s it! After this, the restart process will begin and once it is finished, your phone will return to the default Home screen display. If you are still having issues with your phone after restarting it, then at least you can tell your IT guy “I didn’t just turn it off and on again….I RESTARTED IT!”
Do you have a Polycom VVX410 on your desk? Have you tried this trick when your phone wasn’t operating correctly? Let us know! We want to know!
Publish Date: April 14, 2017 5:00 AM
|1.)||Call Center Studio|
Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565
CLink for CRM and Call Center Integration
CLink by Comsys is a middleware that connects in real-time the CRM and the contact center applications. CLink enhances the CRM with interaction management capabilities from the contact center that allow agents to work more productively across all communication channels.
Comsys is a provider of οmnichannel customer engagement solutions that assist companies around the world in delivering unique customer experiences. For the last 15 years, Comsys designs and implements complex projects for clients from the outsourcing, financial services, telecommunications, and retail sectors. Comsys enjoys strategic partnerships with technology vendors like Cisco®, Aspect Software®, and Microsoft® for the delivery of innovative interaction management and contact center optimization solutions.
Today’s call centers need their agents to work more naturally, and respond better and faster. Here, we talk about the innovations Consilium has made with the latest desktop and mobile agent releases of the UniAgent™ CRM connector. From small enterprises to Fortune 500 companies and governments across 110 countries, UniAgent™ comes into action right at the moment of reckoning, making every contact center experience engaging and personalized, powered by simplified customer identification and anticipating customer needs.
UniAgent™ provides CRM integrations between all the Cisco contact center solutions (UCCX, PCCE, UCCE and HCS-CC) and over 20 CRMs, such as Salesforce, Microsoft Dynamics 365...
PH: (+61) 406 501 368
IntraNext Systems develops agent efficiency tools and data security software solutions for medium-to-large contact centers. Our Event Intelligence® Platform solutions include SmartCTI™, iGuard®, and SmartSIP™. SmartSIP is based on our patented SIP layer technology and provides a DTMF masking solution for VoIP environments.
We know how important it is for a business to obtain data from its customers and to manage them effectively, so we help small to large companies by integrating their CRM with the Virtual Switchboard.
This type of integration will simplify the work of your team and improve the management performance of the contact list and its information.
PH: +34 952 667 511
NovelVox CTI Connector
NextGen Cisco Finesse, Genesys & Avaya Embedded CTI Connectors for Salesforce, Microsoft Dynamics, ServiceNow, Zendesk & more.
PH: (+1) 301 202 3672
|Grandstream Wave Free Softphone Application||July 16, 2018 5:00 AM|
|VoIP Hardware Roundup July 2018: AND Smart IP Button, Snom D120, and more!||July 16, 2018 5:00 AM|
|Plantronics Clarity 340 Is going End of Life (EoL) Immediately||July 13, 2018 5:00 AM|
|Microsoft Releases the Free Version of Microsoft Teams to Compete with Slack||July 13, 2018 5:00 AM|
|Broadvoice Named 2018 Unified Communications Product of the Year Winner||July 12, 2018 5:00 AM|
|Spectralink WiFi Phones Solve your Healthcare Communication Challenges||July 11, 2018 5:00 AM|
|SIP phones vs VoIP phones: What’s the difference?||July 11, 2018 5:00 AM|
|[Podcast] VoIP Fulfillment and Provisioning with VoIP Supply||July 9, 2018 5:00 AM|
|How to Avoid Bad VoIP Shopping Experiences (4 Tips included!)||July 3, 2018 5:00 AM|
|Plantronics Completed the 2 Billion Polycom Acquisition||July 3, 2018 5:00 AM|