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Digium A-Series Review: Affordable, High Quality IP Phones - VoIP Supply - ContactCenterWorld.com Blog

Digium A-Series Review: Affordable, High Quality IP Phones

Digium’s A-Series is a line of Asterisk-based deskphone systems designed with high-quality components. The A-Series includes 4 IP Phones: the A20, the A22, the A25, and the A30. Each model includes a full-color display, HD Voice, and multi-line functionality. Let’s take a closer look at them with Marc in the video below:

Entry Level A-Series VoIP Phones: The A20 vs The A22

Digium A20 IP Phone is an entry-level value phone with a 2.8-inch full-color display, 2 line registrations, Power over Ethernet (PoE), and 10/100BASE-T network ports. If the phone is going to be standalone, the A20 is all you need for any kinds of voice communication.


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  • 2.8 inch backlit color LCD display
  • 2 line appearance keys
  • 1 feature key
  • 4 context-sensitive soft keys
  • 5-way navigation controller

The Digium A22 is another great choice for entry-level professionals. Very similar to the A20, the A22 supports  2 line registrations, 1 feature key, a 2.8-inch full-color display, and PoE. The main difference between the two entry-level phones is that the A22 supports a Gigabit port while the A20 only supports a 10/100 port. If you are connecting your PC to your phone, you will want to consider the A22 Gigabit IP phone!

  • 2.8 inch backlit color LCD display
  • 2 line appearance keys
  • 1 feature key
  • 4 context-sensitive soft keys

Mid-Level Professional VoIP Phone: The A25

If you are looking for a mid-level VoIP phone with more support, the A25 Gigabit phone can fit in just right! The A25 also gives you a Gigabit port like the A22 but it comes with a couple more advanced features. The A25 comes with 4 line registrations, two full-color displays, 6 Rapid Dial/Busy Lamp Field (BLF) keys with up to 30 contacts, PoE, and 10/100/1000BASE-T network ports.

  • 2.8 inch backlit color main LCD display
  • 2.4 inch backlit color BLF screen LCD display
  • 4 line appearance keys
  • 6 Rapid Dial keys, up to 30 BLF entries
  • 5 feature key

Executive-Level, Gigabit VoIP Phone: the A30

Now let’s move on to the top level VoIP phone of the A-Series - the A30. Designed for executive-level users, the A30 offers a 4.3-inch full-color display which is a little larger than other predecessors, 6 line registrations, 10 Rapid Dial/Busy Lamp Field (BLF) keys with up to 45 contacts, Power over Ethernet (PoE), and also 10/100/1000BASE-T network ports.

  • 4.3 inch backlit color LCD display
  • 6 line appearance keys
  • 10 Rapid Dial keys, up to 45 BLF entries
  • 7 feature key
  • 4 context-sensitive soft keys

Check out a summary chart of the Digium A-Series phones:

See Digium A-Series Datasheet

See Digium A-Series User Guide

So there you have it! The Digium A-Series phones are attractive, professional looking VoIP phones built specifically for Asterisk. You won’t want to miss them! Check out the product page to learn more or call our VoIP experts at 1-800-398-8647 today!

Do you have one of these A-series phones? What do you think about Digium’s new A-Series phones? Share with us!

Source: https://www.voipsupply.com/blog/voip-insider/digium-series-review-affordable-high-quality-ip-phones/

Publish Date: May 3, 2018 5:00 AM


2021 Buyers Guide Business Continuity

 
1.) 
Eckoh

CallGuard Remote
A flexible way to take secure, PCI DSS compliant payments from home or remote locations. It’s quick to deploy needs no changes to processes or systems.

CallGuard Remote prevents agents from seeing, hearing or recording card details so, the agent, their screen, and any call recordings are removed from the scope of PCI DSS.

This simple approach means the customer effectively types their own payment information into the agent’s payment screen, but with the card details being shielded from the agent’s view. It’s simple, and highly effective.

2.) 
OpsTel Services

SPEED & PLUS
The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Perfor...
(read more)

3.) 
Vads

VADS Business Continuity Plan
VADS provides a business continuity plan by providing full outsource services and manage services. we've provided this to several clients. You can contact us for a detailed study case.

4.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
Adapting to the new normal contact center industry has to be ready for work from anywhere agents to maintain business continuity. Even when working from remote locations, the work from home agents or remote agents need to be monitored for smooth customer service operations or effective tele sales.

InterDialog UCCS with its work from home agent ready call center software helps you to have complete control over your contact center operations. Agents can log in from any where , home, office or any other place where they are through their mobile phone or desktop , or even through our ID mobile app . With centralized recording & reporting , you gain visibility of all contact center metrics , and you can manage your center the same way as you were doing when working from office.
 



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