400;”>Buffalo, New York, March 14th, 2018 - VoIP Supply, a leading VoIP solutions provider in North America, celebrates its 16th year anniversary with over 30 dedicated employees.
In the past year, VoIP Supply continually builds strong relationships with our partners, customers, manufacturers, and dedicated employees. Today, VoIP Supply has been recognized as not just an efficient website where our customers fulfill their VoIP needs, but a place where they grow their business with our dedicated VoIP experts, customer service, technical support, dedicated employees and resources behind the website.
Read more to learn about the VoIP Supply team!
See what our employees have to say about working at VoIP Supply:
“One of the reasons why it is rewarding to work at VoIP Supply is because we are able to volunteer to help Non-profit organizations. It is nice to see the look on their faces because they know we care.” - Josephine Taibbi, Customer Service Lead at VoIP Supply
“Working at VoIP Supply has been extremely rewarding for many reasons. The people, the culture, and the consistent opportunities to help customers create solutions and solve problems with VoIP makes it all worthwhile,” said Joe Shanahan Senior VoIP Consultant, “ Having the most dedicated and knowledgeable people in the industry working for VoIP Supply has brought us to the top, and the company-wide commitment to being the best will keep us there.”
About VoIP Supply
VoIP Supply, LLC (https://www.voipsupply.com) is your trusted source for everything VoIP; from our large selection of name-brand hardware to our CloudSpan Marketplace. VoIP Supply provides you with a fully staffed inbound call center with licensed, certified and highly trained VoIP experts that can help you with any problem you might have. Whether you are a home user, business, reseller or service provider, VoIP Supply has the products, experience and expertise to make your deployment a success.
VoIP Supply is a three-time Inc. 500/5000 honoree, listed by Business First as one of WNY’s Most Admired Companies, as well as being consistently ranked one of Western New York’s Best Places to Work. VoIP Supply is also the first Certified B Corporation in Western New York.Our dedicated Solution Specialists are here to help, so call us today at 1-800-398-8647 or visit our website at https://www.voipsupply.com
Publish Date: March 14, 2018 5:00 AM
eGain CallTrack™ is a dynamic call tracking and case management solution that helps companies provide quick, high-quality, and cost-efficient resolution of customer issues across traditional and emerging interaction channels. It is one of the many innovative customer interaction products in eGain Solve™ suite, the unified customer engagement and knowledge management software suite, which helps businesses transform their traditional call centers into omnichannel customer engagement hubs. eGain CallTrack will enable you to track, manage and resolve cases and maintain service level agreements (SLA), across channels.
Happitu is your customer support team’s personal coach. It guides your team through every interaction with custom workflows, responsive scripting, and dynamic help topics.
Documentation in Happitu is automated, detailed, and consistent. Go beyond handle times and service levels with the rich insights of Happitu – from granular interaction data to aggregate data and trends – you get the complete CX journey!
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Knowmax is an omnichannel knowledge management platform. Our mission is to transform contact centers into resolution centers and drive customer self service.
The platform is an industry-agnostic enterprise-grade knowledge platform with components helping in easy findability of actionable information at the right time across the desired touchpoint.
Nuxiba's Help Desk Software is ideal for delivering top-level contact help desk services. It not only tailors to your existing technology resources but also allows you to set staff priorities that forward clients to the most knowledgeable agents.
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OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.
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ActivDesk Help Desk Software
ActivDesk Help Desk Software is an intelligent ticketing software for multi- channel customer interaction & engagement. It streamlines the entire ticket management process. With its SLA & escalation management, it enables your help desk to deliver enriching customer experience.
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