Communication is at the heart of patient-centered health care. Without a dedicated communication system, many hospitals and clinics struggle to provide the best care possible to their patients effectively. That’s where Spectralink Clinical Devices come into play!
Spectralink’s WiFi phones have helped many healthcare providers like yours solve communication challenges. Here are three of the most common ones that we address:
Having patient records and current information at their fingertips enables clinicians to spend more time with their patients. Spectralink’s PIVOT WiFi phone gives clinicians like you immediate access to patient records so that you can offer the best care possible and save valuable time to treat your patients right! A faster response will also improve patient satisfaction.
Your personal smartphone comes in handy to access the web or exchange text messages, but it also brings a lot of security issues in a healthcare work environment! With the PIVOT Series WiFi devices, you enjoy the same freedom to roam in the clinic like you could with your personal phone, except that it’s much safer. You can eliminate potential security risks and communicate with ease. Plus, the PIVOT WiFi phones support leading healthcare apps and come with clinical alerts and alarms, so you won’t miss anything important!
Team coordination can be quite challenging when helping your patients navigate through the healthcare system. Spectralink’s PIVOT devices provide your dispersed care teams better coordination and clinical resource utilization with real-time video and secure text messaging. This helps to effectively communicate a patient’s need or situation and reduce the risk of communication errors!
Publish Date: July 11, 2018 5:00 AM
eGain CallTrack™ is a dynamic call tracking and case management solution that helps companies provide quick, high-quality, and cost-efficient resolution of customer issues across traditional and emerging interaction channels. It is one of the many innovative customer interaction products in eGain Solve™ suite, the unified customer engagement and knowledge management software suite, which helps businesses transform their traditional call centers into omnichannel customer engagement hubs. eGain CallTrack will enable you to track, manage and resolve cases and maintain service level agreements (SLA), across channels.
Happitu is your customer support team’s personal coach. It guides your team through every interaction with custom workflows, responsive scripting, and dynamic help topics.
Documentation in Happitu is automated, detailed, and consistent. Go beyond handle times and service levels with the rich insights of Happitu – from granular interaction data to aggregate data and trends – you get the complete CX journey!
We intentionally built the Happitu Workflow Designer with your customer support team in mind. Using our intuitive tools that provide quick and safe iteration, you eliminate the need to involve IT or Development. Yes, you will no longer have to dread submitting a change request to Devin from IT!
Try it free for 45 days!
Knowmax is an omnichannel knowledge management platform. Our mission is to transform contact centers into resolution centers and drive customer self service.
The platform is an industry-agnostic enterprise-grade knowledge platform with components helping in easy findability of actionable information at the right time across the desired touchpoint.
Nuxiba's Help Desk Software is ideal for delivering top-level contact help desk services. It not only tailors to your existing technology resources but also allows you to set staff priorities that forward clients to the most knowledgeable agents.
Give personalized assistance, and analyze performance with our real-time monitoring, recording, and reports. Integrate Salesforce or VTiger CRM systems, be TCPA compliant, protect your cardholder's data during calls, and more!
Request a quote or demo today and start the journey to increase your first-contact resolution percentages in less than three months!
OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.
|6.)||Teckinfo Solutions Pvt. Ltd.|
ActivDesk Help Desk Software
ActivDesk Help Desk Software is an intelligent ticketing software for multi- channel customer interaction & engagement. It streamlines the entire ticket management process. With its SLA & escalation management, it enables your help desk to deliver enriching customer experience.
|Grandstream Wave Free Softphone Application||July 16, 2018 5:00 AM|
|VoIP Hardware Roundup July 2018: AND Smart IP Button, Snom D120, and more!||July 16, 2018 5:00 AM|
|Plantronics Clarity 340 Is going End of Life (EoL) Immediately||July 13, 2018 5:00 AM|
|Microsoft Releases the Free Version of Microsoft Teams to Compete with Slack||July 13, 2018 5:00 AM|
|Broadvoice Named 2018 Unified Communications Product of the Year Winner||July 12, 2018 5:00 AM|
|Spectralink WiFi Phones Solve your Healthcare Communication Challenges||July 11, 2018 5:00 AM|
|SIP phones vs VoIP phones: What’s the difference?||July 11, 2018 5:00 AM|
|[Podcast] VoIP Fulfillment and Provisioning with VoIP Supply||July 9, 2018 5:00 AM|
|How to Avoid Bad VoIP Shopping Experiences (4 Tips included!)||July 3, 2018 5:00 AM|
|Plantronics Completed the 2 Billion Polycom Acquisition||July 3, 2018 5:00 AM|