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Grandstream Released GWN.Cloud Beta: A Cloud Controller for WiFi APs! - VoIP Supply - ContactCenterWorld.com Blog

Grandstream Released GWN.Cloud Beta: A Cloud Controller for WiFi APs!

Have you used any of  Grandstream’s GWN series WiFi APs? You might be qualified for Grandstream’s new free beta testing for Cloud Controller for WiFi Access Points (APs), GWN.Cloud!

This new enterprise WiFi network management platform provides a secure, reliable and scalable management platform for Grandstream’s GWN series of WiFi APs. Installers and users can quickly deploy WiFi networks within seconds of scanning the device’s barcode and manage them easily through a mobile app or a web browser.

Check out some key features:


Sponsor message - content continues below this message

2022 '17th annual' Global Contact Center World Awards NOW OPEN

Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!

FIND OUT MORE HERE


Content continues ….

  • High reliability - 99.99% uptime
  • Virtually unlimited scalability with no restriction on the number of sites or WiFi APs being managed
  • Industry-leading end-to-end security with bank-grade TLS encryption and X.509 certificate authentication, coupled with the strong security features
  • Built-in Captive Portals with customizable landing pages for collection of access credential information
  • Real-time network monitoring and control tools, configurable alerts, and in-depth reports by network, AP, client and more
  • GWN.Cloud mobile app, available for iOS™ and Android™
  • GWN.Cloud service is free

Apply for this beta test at https://www.gwn.cloud/

Also, join our GWN Series webinar on Feb. 27th to learn all you need to know about the GWN Series of Networking Solutions. Click here to register now!

Source: https://www.voipsupply.com/blog/voip-insider/grandstream-released-gwn-cloud-beta-cloud-controller-wifi-aps/

Publish Date: February 13, 2018 5:00 AM


2021 Buyers Guide Automation

 
1.) 
Agara

Agara is an autonomous virtual voice agent powered by Real-time Voice AI. It is designed to have intelligent conversations with your customers, vendors, and partners without any assistance from human agents. It can handle a wide variety of calls including inbound customer care calls, outbound lead generation calls, appointment scheduling calls, and overdue payment recovery calls.

Agara is available for several industries including banking, insurance, retail, e-commerce, airlines, and telecom. Powered by advanced Real-time Voice AI that understands speech in real-time, automatically determines the right process to follow and guides the caller along in the process with natural conversation.

2.) 
Auraya

EVA Voice Biometrics
Powered by Auraya's patented ArmorVox engine, EVA is a voice biometric extension that provides secure and seamless identification & verification capabilities for Amazon Connect. EVA provides delightful customer experience by removing the friction of providing PINs, passwords or secret information in order to prove caller identity. EVA comes standard with active and passive modes and a simple yet powerful agent interface. This allows for personalised self-service and a more friendly and efficient experience when interacting with an agent.

Outdated security methods such as PINs, passwords and security questions have become insecure and unreliable. Forgetting passwords and security answers o...
(read more)

3.) 
Consilium Software

Consilium UniCloud™
UniCloud™ is an intuitive platform that allows Enterprises to deploy and manage their Unified Communication (UC) and Contact Center (CC) services with ease and entire provisioning can be completed in seconds using this comprehensive tool supporting digital transformation. The latest release 7.0 of UniCloud™ is a multi-tenant platform that transforms the delivery, management, and integration of collaboration and contact center solutions, for both Cloud and On-Premise deployment models.
With its single-pane-of-glass views and quick provisioning tool, UniCloud™ is instrumental in reducing the time to provision an entire multi-cluster Cisco collaboration platform, including contact centers (C...
(read more)

4.) 
eGain Corporation

eGain Solve
Proven, Easy, and Guided Journey to Automate Customer Engagement in a Digital+AI World

5.) 
Emmersion

Automated Language Testing
Emmersion offers automated assessments to quickly and accurately test speaking, writing, and grammar fluency in 9 languages and counting. We help contact centers improve CSAT scores by screening for top talent and retaining top performers.

6.) 
OpsTel Services

SPEED & PLUS
The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Perfor...
(read more)
 



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