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How to Choose Your Preferred Audio Device on the Cisco SPA514G - VoIP Supply - ContactCenterWorld.com Blog

How to Choose Your Preferred Audio Device on the Cisco SPA514G

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For those of us in an office setting, it is almost certain that you have a desk phone, and you more than likely use it often. When that phone rings, we all know there are several ways to pick it up. You can lift the handset, you can answer with your headset, and so on and so on.

But what if I told you that you can have even more choices when it comes to picking up your desk phone? As long as your desk phone is the Cisco SPA 514G! Now, I am not saying that this is the only phone that can do this, but we will use it as an example for the sake of this blog.

Typically when your phone rings, it is a specific line that is calling you. This will cause one of the line keys to light up! Common knowledge tells us that pressing the active line key will answer the call, but with the Cisco SPA514G, you can decide what device is activated after pressing the line key.

How to Choose Your Preferred Audio Device on the Cisco SPA514G

Telling your phone what you want to answer the call with is actually pretty simple too! Just follow these steps below:

  1. Press the Setup button
  2. Select Preferences followed by Preferred Audio Device and lastly, Edit
  3. Press Option to scroll through your choices
  4. When the option you want is displayed, press Ok
  5. Then press Save

And that’s it! Now, by hitting the active line key on an incoming call, your SPA514G will answer with the device you set it to. The best part is after you get tired of answering the phone that way, you can always change it up! Because of choices.

Do you have a Cisco SPA514G on your desk? Do you use the Preferred Audio Device feature? Tell us what you think! We want to know!

Source: https://www.voipsupply.com/blog/voip-insider/how-to-choose-your-preferred-audio-device-on-the-cisco-spa514g/

Publish Date: September 15, 2017 5:00 AM


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