Choices, choices, choices. Everyone loves choices. Can you imagine a world where the only flavor of ice cream was vanilla? Or the only place to go out to eat was McDonald’s? Yeah, no thanks.
Having choices is one of the things that makes life great, it is a privilege, but having choices when it comes to the things we do every day, is an important necessity. For example, your job!
We go to work almost every day, and for most of us, it’s filled with the same tasks. Maybe moving your weekly meetings to different times can erase some monotony, or changing the order of your tasks can maybe help make things up. Anything to keep things fresh! Einstein once said that insanity is doing the same thing over and over and expecting a different result, and I think there is some truth to that.
For those of us in an office setting, it is almost certain that you have a desk phone, and you more than likely use it often. When that phone rings, we all know there are several ways to pick it up. You can lift the handset, you can answer with your headset, and so on and so on.
But what if I told you that you can have even more choices when it comes to picking up your desk phone? As long as your desk phone is the Cisco SPA 514G! Now, I am not saying that this is the only phone that can do this, but we will use it as an example for the sake of this blog.
Typically when your phone rings, it is a specific line that is calling you. This will cause one of the line keys to light up! Common knowledge tells us that pressing the active line key will answer the call, but with the Cisco SPA514G, you can decide what device is activated after pressing the line key.
Telling your phone what you want to answer the call with is actually pretty simple too! Just follow these steps below:
And that’s it! Now, by hitting the active line key on an incoming call, your SPA514G will answer with the device you set it to. The best part is after you get tired of answering the phone that way, you can always change it up! Because of choices.
Do you have a Cisco SPA514G on your desk? Do you use the Preferred Audio Device feature? Tell us what you think! We want to know!
Publish Date: September 15, 2017 5:00 AM
miSecureMessages is an encrypted messaging application designed as a pager replacement for healthcare organizations, call centers, and enterprise environments.
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Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, healthcare, insurance and telephone answering service. Startel's solutions are designed to enhance the customer experience, improve employee productivity, reduce operating costs, and increase revenues.
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