Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
TELL A
FRIEND
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

Refurbished IP Phones: Quality and Affordability - VoIP Supply - ContactCenterWorld.com Blog

Refurbished IP Phones: Quality and Affordability

Here at VoIP Supply, we strive to always stay on top of our customers’ needs and on top of the voice over IP market finding solutions and providing excellent service. Following this motto, we have become a leading VoIP hardware retailer in the United States and worldwide working with industry leading manufacturers. We also offer VoIP services in partnership with major service providers. One thing that sets us apart is our successful venture in our Refresh program in which we sell refurbished VoIP equipment to customers who are looking for a quality solution but that have a tight budget.

Refresh Manager Mike Rehac expressed his thoughts on the roots of Refresh by saying,

“Our “Refresh” line was created because we wanted to meet the need for a low-cost alternative to new equipment while differentiating ourselves from the used and crummy product offerings being by our competitors.”


Sponsor message - content continues below this message

2022 '17th annual' Global Contact Center World Awards NOW OPEN

Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!

FIND OUT MORE HERE


Content continues ….

Refresh equipment goes through a 10 step reconditioning process that includes examining the products we take in, upgrading those products to the latest firmware, setting to defaults so that the new user can configure the setting as they please, cleaning the products and repacking the products in new boxes and bubble wrap. The products come looking, working and smelling like new.

The great thing about Refresh is that all the products come with a six-month guarantee that can be extended to an additional six months for a small fee. Customers can have peace of mind knowing that if anything were to go wrong with the product(s) they would be taken care of.

Watch the video below to  learn more about the Refresh process!

Check out our featured Refresh picks of the month!

Polycom VVX 410

The Polycom VVX 410 supports 12 lines and has a 3.5” color LCD display with intuitive controls to applications.

This productivity-enhancing IP Phone allows you to set up meeting reminder, receive alerts and access the instant messaging/presence status right on the phone’s display.

Top features for the VVX 410

  • 3.5″ TFT (320 x 240)
  • 12 lines or speed dial keys
  • HD Voice up to 7KHz on all audio paths (Speaker, Handset, Headset)
  • 2 x Ethernet 10/100 or GigE (VVX410 )
  • Asian character support
  • Hard Keys: 12-key dial pad, home, speaker, mute, headset, volume, messages, hold, transfer
    4-way navigation cluster with center “select” key
  • Supports VVX Expansion Module and VVX Color Expansion Module (Expandability up to 3 modules)
  • Skype for Business and Office 365 Cloud PBX interoperability (order “Skype for Business Edition” codes ending in “-019”)

VVX 410 Datasheet

Polycom VVX 500

The Polycom VVX 500 is an IP Phone designed for managers and employees that need a tool that keeps up with their multitasking. The VVX 500 complements the user’s desktop computer by acting as an interface to the applications via its touch-screen display.

Top Features for the VVX 500:

  • 3.5” (9-cm) TFT (320 x 240)
  • Up to 12 line appearances
  • Immersive capacitive touch UI
  • Streaming media video playback
  • Video conferencing via external USB cam (coming post FCS)
  • Full Browser (Webkit)
  • HD Voice up to 14KHz on all audio paths (Speaker, Handset, Headset)
  • 2 x Ethernet 10/100/1000
  • 2 x USB 2.0 host
  • “Green” – low power
  • Hard Keys: 12-key keypad, home, speaker, mute, volume, headset
  • Supports expansion modules
  • Headset and Accessories: RJ9 wired headsets, Wireless connectivity via electronic hook-switch, read headset, Tech bulletin
  • USB-wired headsets
  • Wireless USB headsets

VVX 500 Datasheet

Yealink T42G

The Yealink T42G is a mid-level business phone that supports 12 lines and is equipped with productivity-enhancing features to help the user do more with less effort during the day.

Top T42G Features:

  • 12 Line Appearances
  • Dual-port Gigabit Ethernet
  • Yealink Optima HD Voice Supported
  • Up to 12 SIP accounts
  • Full-duplex hands-free speakerphone
  • No expansion module support
  • RJ9 Headset Port
  • 2.7″ 192×64-pixel backlit Graphical LCD
  • Wall mountable

T42G Datasheet

To learn more about Refresh or for questions or to inquire about selling your old VoIP equipment, contact Mike Rehac, Refresh Manager at miker@voipsupply.com

Source: https://www.voipsupply.com/blog/voip-insider/refurbished-ip-phones-quality-affordability/

Publish Date: March 21, 2018 5:00 AM


2021 Buyers Guide Automated Call Distributors

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.

2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.

3.) 
voiptime

Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
- Automate lead prospecting and have 4x more live conversations daily;
- Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer;
- Smooth out the peaks of calls by...
(read more)
 



View more from VoIP Supply

Recent Blog Posts:
Grandstream Wave Free Softphone ApplicationJuly 16, 2018 5:00 AM
VoIP Hardware Roundup July 2018: AND Smart IP Button, Snom D120, and more!July 16, 2018 5:00 AM
Plantronics Clarity 340 Is going End of Life (EoL) ImmediatelyJuly 13, 2018 5:00 AM
Microsoft Releases the Free Version of Microsoft Teams to Compete with SlackJuly 13, 2018 5:00 AM
Broadvoice Named 2018 Unified Communications Product of the Year WinnerJuly 12, 2018 5:00 AM
Spectralink WiFi Phones Solve your Healthcare Communication ChallengesJuly 11, 2018 5:00 AM
SIP phones vs VoIP phones: What’s the difference?July 11, 2018 5:00 AM
[Podcast] VoIP Fulfillment and Provisioning with VoIP SupplyJuly 9, 2018 5:00 AM
How to Avoid Bad VoIP Shopping Experiences (4 Tips included!)July 3, 2018 5:00 AM
Plantronics Completed the 2 Billion Polycom AcquisitionJuly 3, 2018 5:00 AM

About us - in 60 seconds!

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =