Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
Become a Basic Member for free. Click Here

What are the Alternative Options to Toshiba Phone Systems? - VoIP Supply - ContactCenterWorld.com Blog

What are the Alternative Options to Toshiba Phone Systems?

Since Toshiba announced their decision to wind-down their Telecommunication Systems Division (TSD), effective immediately, a lot of people are searching for alternative solutions to replace their current phone system. If you don’t have any replacement plans yet, don’t panic! Our VoIP specialists are here to give you some directions.

What are the Alternative Options to Toshiba Phone Systems?

Since Toshiba phone systems are all proprietary, switching out the system will involve replacing the entire phone system. This, understandably can seem like a daunting endeavor but seriously don’t panic! You can also see this as an opportunity to make a change for your business. Our VoIP specialists have come up with a three-step process below to help you find the best replacement option for your business.

Step One: List Out Your Requirements

Examine your business needs and list the requirements that must be met by the new phone system you are switching to.

....NOTE - content continues below this message

INVITATION

We invite you and your colleagues to join us online as we take the highest rated industry conference online - join us and the elite in the industry at the NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

>>>>> FIND OUT MORE: HERE


....CONTENT CONTINUED BELOW

Step Two: Plan Your Budget

How much capital expenditure do you plan to spend? Do you want to maintain your own PBX or go to the Cloud? Do you want to maintain your own PBX or go to the Cloud? Do you want to have custom applications? Do you have an on-site IT staff? All of these are questions that you must answer in order to assure that you are shopping for the best phone system for your business.

Step Three: Choose Your Ideal Type of VoIP System

There are basically two main types of VoIP systems available: Cloud Hosted VoIP and On-Premise VoIP.

Usually, for small to medium-sized businesses with a limited budget, a hosted VoIP system would be ideal since the service provider will provide most of the maintenance, which means you don’t need to have an on-site IT staff. Additionally, only a limited amount of VoIP hardware is required to get your system up and running, therefore, the upfront costs are relatively low.

For larger enterprises that desire customization, an on-premise VoIP system will give you more flexibility and independence. Although this option requires higher upfront costs to purchase the required VoIP equipment, it’s a great long-term investment as you own the equipment and save from the low monthly rates; however, we highly recommend checking out a hosted option as well. You will also benefit from the high scalability, customized applications, and migration support. See a variety of the on-premise solutions here.

If you are still not sure where to start or you are concerned about your specific business situation, VoIP Supply’s CloudSpan MarketPlace is a great place to direct you to the best solution. If you’re interested in moving your system to a safer and more reliable solution, fill out the form below or dial 800-305-1427 to receive a free consultation with up to 3 potential VoIP service solutions from some of the most popular service providers on the market!

Source: https://www.voipsupply.com/blog/voip-insider/what-are-the-alternative-options-to-toshiba-phone-systems/

Publish Date: March 30, 2017 5:00 AM


2020 Buyers Guide Help Desk Software

 
1.) 
eGain Corporation

eGain CallTrack™
eGain CallTrack™ is a dynamic call tracking and case management solution that helps companies provide quick, high-quality, and cost-efficient resolution of customer issues across traditional and emerging interaction channels. It is one of the many innovative customer interaction products in eGain Solve™ suite, the unified customer engagement and knowledge management software suite, which helps businesses transform their traditional call centers into omnichannel customer engagement hubs. eGain CallTrack will enable you to track, manage and resolve cases and maintain service level agreements (SLA), across channels.

2.) 
Knowmax

Knowmax
Knowmax is an omnichannel knowledge management platform. Our mission is to transform contact centers into resolution centers and drive customer self service.
The platform is an industry-agnostic enterprise-grade knowledge platform with components helping in easy findability of actionable information at the right time across the desired touchpoint.
PH: +91 9702626568

3.) 
OneDesk

OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.
PH: (514) 731-6878
 



View more from VoIP Supply

Recent Blog Posts:
Grandstream Wave Free Softphone ApplicationJuly 16, 2018 5:00 AM
VoIP Hardware Roundup July 2018: AND Smart IP Button, Snom D120, and more!July 16, 2018 5:00 AM
Plantronics Clarity 340 Is going End of Life (EoL) ImmediatelyJuly 13, 2018 5:00 AM
Microsoft Releases the Free Version of Microsoft Teams to Compete with SlackJuly 13, 2018 5:00 AM
Broadvoice Named 2018 Unified Communications Product of the Year WinnerJuly 12, 2018 5:00 AM
Spectralink WiFi Phones Solve your Healthcare Communication ChallengesJuly 11, 2018 5:00 AM
SIP phones vs VoIP phones: What’s the difference?July 11, 2018 5:00 AM
[Podcast] VoIP Fulfillment and Provisioning with VoIP SupplyJuly 9, 2018 5:00 AM
How to Avoid Bad VoIP Shopping Experiences (4 Tips included!)July 3, 2018 5:00 AM
Plantronics Completed the 2 Billion Polycom AcquisitionJuly 3, 2018 5:00 AM

Industry Champion Award Leaderboard

Submit Event

Upcoming Events

Join professionals in the CX and contact center world at our online Expo, part of the 15th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices event.

Attending the EXPO is FREE to any member of our association and you can me... Read More...
 1
 1827 
Share

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =