Last week, I had the opportunity to attend the New Jersey NENA Annual Conference in Atlantic City. Wilmac has been involved as both a vendor and a presenter at NJ NENA in the past. I was excited to attend and connect with both current and future customers, with the goal of learning more about their needs and concerns, and how the ever-changing technology landscape in the PSAP, along with the continuing push toward consolidation and sharing of services, is affecting their decisions.
I certainly wasn’t disappointed in the discussions I was able to have. Several themes emerged through those talks and I thought I’d share them here so that you can consider their impact on your PSAP or agency’s operation.
The feedback I received and information I came back with is valuable for our Public Safety team. Wilmac’s consultative culture and drive to serve as a trusted partner with our customers is only enhanced by listening to interactions with our customers.
It was also great to share with our customers the growth we’ve had in our services team and the relationship we have with NICE Systems. Wilmac provides on-site support for both their direct and Motorola channel partner customers. This relationship demonstrates the superior level of subject matter expertise our team maintains, and continues to establish Wilmac as the most knowledgeable and experienced service provider available in the industry.
Publish Date: April 22, 2016 5:00 AM
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.
|2.)||Orion Learning Services Inc.|
Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?
Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.
If you're looking to find the candidate/individual with the highest potential, call Orion today!
|3.)||TactiCall Recruitment Services|
TactiCall Recruitment Services
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
PH: 07 3831 6333
|Environmental Changes That Can Impact Call Recording||May 15, 2017 5:00 AM|
|Choosing A NG9-1-1 Recording Partner: 6 Factors to Consider||March 6, 2017 5:00 AM|
|Big Banks & Call Recording: How Technology Can Help||February 6, 2017 5:00 AM|
|Speech Analytics and Quality Monitoring||January 23, 2017 5:00 AM|
|How to Plan for a Recording System Upgrade||January 9, 2017 5:00 AM|
|Improving Your Recording Environment Starts with a Wilmac Assessment||October 10, 2016 5:00 AM|
|Wilmac Support for NICE Systems||September 6, 2016 5:00 AM|
|NICE Inform: What Makes It the Industry Leader?||August 22, 2016 5:00 AM|
|PCI & Your Call Recording System||June 28, 2016 5:00 AM|
|Technology Is Important, but People Still Have a Place||June 2, 2016 5:00 AM|