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Exciting News! We’ve Partnered with BT to Provide Enhanced Financial Compliance Solutions. - Wilmac Company - ContactCenterWorld.com Blog

Exciting News! We’ve Partnered with BT to Provide Enhanced Financial Compliance Solutions.

We’re excited to officially announce our partnership with BT, and are looking forward to bringing tremendous value to the Financial Compliance market.

Over the years, we’ve seen significant change in the Financial Compliance space. While the technology has dramatically improved, it also became more complex. Regular IT staff often aren’t available or certified to appropriately support these new robust solutions. Furthermore, governmental regulations and mandates are constantly evolving, which adds an additional layer of complexity.

As such, financial organizations today have very different needs than those of three or five years ago. When our customers’ needs change, so do our service offerings and solutions.

With that, we’ve developed comprehensive solutions for BT’s customer base:

  • Expert system design and configuration to ensure the voice recording investment is maximized
  • Management and conversion of legacy systems and data to adhere to the current regulatory standards
  • Proactive managed services including remote monitoring and automated testing of the recording estate to ensure services are fully operational before trading starts
  • Sophisticated software solutions that mirror voice recording activities to meet compliance requirements
  • Confirmation that every call is recorded, archived, and deleted in accordance to your policies

Our goal is to provide our customers with an easier way to stay compliant; our partnership with BT does just that. With one relationship, customers get best-of-breed products and excellent service from the industry’s leading compliance experts. 

Learn more about our partnership with BT - click here! 

Source: http://www.wilmacco.com/blog/2016/04/14/exciting-news-we-ve-partnered-with-bt-to-provide-enhanced-financial-compliance-solutions

Publish Date: April 14, 2016 5:00 AM


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