Avoiding Forced Upgrades: Know Your Options For End of Life Compliance Recording & Turrets - Wilmac Company - ContactCenterWorld.com Blog
As your Compliance Recording System and Turrets near their End of Life date – the end of their product lifecycle – it’s important to consider all of your options. These systems are needed for critical functionality, and have significant capital invested in them.
Upgrading per the manufacturers recommendation can be a challenge to both your operations and your budget. It can seem as though the manufacturer upgrades offered or purchasing a new system altogether are the only options available.
Luckily, an EOL date does not mean that you need to immediately replace your systems – with either the manufacturer or a new provider. Support outside your existing or expiring policy is available.
We’ve partnered with Market Communications to offer organizations in the Financial Services industry ongoing maintenance for their End of Life Compliance Recording and Turret needs.
- Give yourself time to find the best solution for your needs, not the system someone is intent to sell you
- Lower your maintenance and reduce MAC costs
- Better manage your budget and technology expenses
Market Communications is a leading supporter of turret solutions in the Financial industry, and currently has over 4,000 turrets under maintenance. Partnered with Wilmac, we can offer support for all of your trading and compliance needs. Contact us today for more information.
Publish Date: January 11, 2016 5:00 AM
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