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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
blueC offers a product portfolio that includes call recording (digital, IP, trunk or station-side) designed around a SQL database that includes quality scorecards, activity reports, automated lead generation and call scripting. It scales from a few phones to hundreds and has a unique multi-site architecture allowing for a seamless centralized database with minimal network bandwidth impact. There is a full web services interface for tight integration with CRM and other systems including insurance agency software solutions.Please Login (add)
blueC 802 Inc. announces it has launched blueButler Call Content and Recorded Call Management on the Salesforce AppExchange, empowering businesses to connect with customers, partners and employees. June 23, 2015 3:04 PM