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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Blueview is a multi-discipline customer management agency that works with organisations to engage prospects and build relationships with existing customers. It provides strategic consultancy and operational support for organisations aiming to improve all aspects of their contact with consumers or business customers. Blueview covers the gamut of customer and prospect management, including: business strategy; consumer insight, data analytics and modelling; creative and design; digital solutions; multi-channel contact centres; and experiential and live events.Please Login
With the proliferation of communications channels it has become essential for businesses to communicate with customers and prospects through multiple channels. Research has identified a relationship between the choice of channel and the likelihood of... October 20, 2009 5:00 AM