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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Brasil Telecom is a complete telecom company that meets all market needs in integrated fashion, offering services that encompass fixed and mobile, data and voice, national and international long-distance, data center, free internet access, broadband and dial-up internet access, packaged in bundled solutions for your home, company and city.Please Login
When it comes to customer service, different parts of the world may have different views on what it constitutes exactly. We asked industry professionals if they had noticed any differences in customer service by people from different cultures. April 6, 2010 5:00 AM
2009 was a tough year for everyone, and as 2010 carries through, we all hope that it will bring with it better times. We wanted to know what steps contact center managers are taking to ensure those better times become a reality. March 23, 2010 5:00 AM