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Bright Pattern Inc - Company Profile (About Company Profile Pages)
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Overview
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Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service.
Bright Pattern’s solution features enterprise-grade architecture that offers non-disruptive maintenance with on the fly upgrades and scales from 5 to 10,000 concurrent agents with a measured 99.99% uptime. Bright Pattern’s out-of-the-box CRM integrations increase agent productivity with integrated UI, click to call, screen pop, and activity history, automatically saved with the ticket.
Bright Pattern’s solution has usability that is second to none with a new intuitive desktop for managing omnichannel experiences, a unified interface to set-up and modify workflows, and a monitoring, reporting, and quality management for and across all channels.
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Bright Pattern’s solution features enterprise-grade architecture that offers non-disruptive maintenance with on the fly upgrades and scales from 5 to 10,000 concurrent agents with a measured 99.99% uptime. Bright Pattern’s out-of-the-box CRM integrations increase agent productivity with integrated UI, click to call, screen pop, and activity history, automatically saved with the ticket.
Bright Pattern’s solution has usability that is second to none with a new intuitive desktop for managing omnichannel experiences, a unified interface to set-up and modify workflows, and a monitoring, reporting, and quality management for and across all channels.
(add) 
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Upcoming webinar on November 7th | Discover how to offer a true #omnichannel customer experience across your channels with case study takeaways from #retail , #hospitality , #hightech and other industries. @CCW_Digital @BrightPatternUS http://bit.ly/2ylm9Rm
October 19, 2018 7:05 PM
October 19, 2018 7:05 PM
Join @BrightPatternUS and @CCW_Digital on our upcoming webinar Top Tips for Midsize Businesses to Win the Cloud Customer Service Game #CX #cctr http://bit.ly/2CPRQ9j
October 19, 2018 5:30 PM
October 19, 2018 5:30 PM
