When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.
Strictly Necessary Cookies
Always Active
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.
Cookies used
ContactCenterWorld.com
Performance Cookies
Active
These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.
Cookies used
Google Analytics
Functional Cookies
Active
These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.
Cookies used
Twitter
Facebook
LinkedIn
Targeting Cookies
Active
These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.
Cookies used
LinkedIn
This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties
Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service.
Bright Pattern’s solution features enterprise-grade architecture that offers non-disruptive maintenance with on the fly upgrades and scales from 5 to 10,000 concurrent agents with a measured 99.99% uptime. Bright Pattern’s out-of-the-box CRM integrations increase agent productivity with integrated UI, click to call, screen pop, and activity history, automatically saved with the ticket.
Bright Pattern’s solution has usability that is second to none with a new intuitive desktop for managing omnichannel experiences, a unified interface to set-up and modify workflows, and a monitoring, reporting, and quality management for and across all channels.Please Login (add)
This company has no Instagram account registered with us.
If you work for this company, Facebook, Youtube, Twitter, Instagram, LinkedIn And other company registrations can be managed under membership settings click here
Out of over 100 products evaluated by Gartner, Bright Pattern Contact Center scored above legacy vendors including Genesys PureCloud, NICE inContact CXone, Five9, Aspect, and RingCentral in annual FrontRunners Call Center Quadrant July 19, 2019 4:14 PM
This year Customer Contact Week celebrated 20 years of unforgettable conferences that bring together the world’s leaders in customer experience. July 29, 2019 5:00 AM
Even though “omnichannel” is still an industry buzzword and there has been a dramatic shift to new channels, fewer than 20% of companies offer a seamless, continuous conversation across channels. July 26, 2019 5:00 AM
Want the full guide to deploying a remote workforce? Download the comprehensive guide to deploying a remote workforce, complete with tips to ensure a seamless and effortless transition to a virtual contact center: https://bit.ly/2Bmq5ps #COVID19#WorkFromHome
June 1, 2020 7:02 PM
A global remote workforce can guarantee 24/7 support worldwide and allow your contact center to employ talented staff from around the world. Check out Bright Pattern's latest blog on how to effectively manage a global team: https://bit.ly/2XoOF1z #CX#WorkFromHome June 1, 2020 5:02 PM
Learn how to achieve excellence in CX with AI and omnichannel quality management in the upcoming webinar between @FS_events and @BrightPatternUS . Check out Bright Pattern's latest blog for more info: https://bit.ly/36EQLgC #CX#AI May 29, 2020 5:06 PM
Deploying a virtual contact center can be easy and quick depending on the vendor and platform used. Check out Bright Pattern's latest blog for more info on how long it takes to set up a remote workforce: https://bit.ly/2THIN0P #CX#WorkFromHome May 28, 2020 7:04 PM
A virtual workforce allows you to employ a global workforce with talent from across the world. Managing a global team can be challenging. Get some tips on how to manage a global team in Bright Pattern's latest blog: https://bit.ly/2X93Iwg #CX#WorkFromHome May 28, 2020 5:03 PM
Login to Chat
(add) 
LOGIN WITH YOUR CONTACTCENTERWORLD.COM ACCOUNT
521