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Bright Pattern Inc - Company Profile (About Company Profile Pages)
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Overview
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Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service.
Bright Pattern’s solution features enterprise-grade architecture that offers non-disruptive maintenance with on the fly upgrades and scales from 5 to 10,000 concurrent agents with a measured 99.99% uptime. Bright Pattern’s out-of-the-box CRM integrations increase agent productivity with integrated UI, click to call, screen pop, and activity history, automatically saved with the ticket.
Bright Pattern’s solution has usability that is second to none with a new intuitive desktop for managing omnichannel experiences, a unified interface to set-up and modify workflows, and a monitoring, reporting, and quality management for and across all channels.
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Bright Pattern’s solution features enterprise-grade architecture that offers non-disruptive maintenance with on the fly upgrades and scales from 5 to 10,000 concurrent agents with a measured 99.99% uptime. Bright Pattern’s out-of-the-box CRM integrations increase agent productivity with integrated UI, click to call, screen pop, and activity history, automatically saved with the ticket.
Bright Pattern’s solution has usability that is second to none with a new intuitive desktop for managing omnichannel experiences, a unified interface to set-up and modify workflows, and a monitoring, reporting, and quality management for and across all channels.
(add) 
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Customer Success Update from @VIPdeskConnect | "Not only do you get the Bright Pattern platform, but you get the expertise." — Jeff Kramp, VP of Technology at VIPdesk Connect | http://bit.ly/2SPERgo #cx #omnichannel #custserv
February 22, 2019 7:08 PM
February 22, 2019 7:08 PM
Why Mobile? 90% of Text Messages are Read Within 90 Seconds | Read these top tips for mobile customer service | http://bit.ly/2E1tZlj #mobile #customerservice #sms
February 22, 2019 5:10 PM
February 22, 2019 5:10 PM
Why Mobile? 90% of Text Messages are Read Within 90 Seconds | Here are our best practices for mobile customer service | http://bit.ly/2E03H2U #mobile #customerservice #sms
February 21, 2019 7:09 PM
February 21, 2019 7:09 PM
