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StoreBright Pattern Inc - Company Profile (About Company Profile Pages)
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Overview
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Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service.
Bright Pattern’s solution features enterprise-grade architecture that offers non-disruptive maintenance with on the fly upgrades and scales from 5 to 10,000 concurrent agents with a measured 99.99% uptime. Bright Pattern’s out-of-the-box CRM integrations increase agent productivity with integrated UI, click to call, screen pop, and activity history, automatically saved with the ticket.
Bright Pattern’s solution has usability that is second to none with a new intuitive desktop for managing omnichannel experiences, a unified interface to set-up and modify workflows, and a monitoring, reporting, and quality management for and across all channels.
Bright Pattern’s solution features enterprise-grade architecture that offers non-disruptive maintenance with on the fly upgrades and scales from 5 to 10,000 concurrent agents with a measured 99.99% uptime. Bright Pattern’s out-of-the-box CRM integrations increase agent productivity with integrated UI, click to call, screen pop, and activity history, automatically saved with the ticket.
Bright Pattern’s solution has usability that is second to none with a new intuitive desktop for managing omnichannel experiences, a unified interface to set-up and modify workflows, and a monitoring, reporting, and quality management for and across all channels.
Industry Champion
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Wall Posts
Latest Tweets
Bright Pattern To Showcase Intelligent Omnichannel Conversations at Annual Call Center Week Conference and Expo http://bit.ly/2tRSwn2
June 27, 2017 5:09 PM
June 27, 2017 5:09 PM
Bright Pattern Wins Leader Placement in FrontRunners Quadrant for Call Center Software http://bit.ly/2sTFdlC by @BrightPatternUS 
June 26, 2017 7:10 PM
Have you seen our AI and Bot integrations with IBM Watson? http://bit.ly/2sFhrKn
June 22, 2017 7:10 PM
June 22, 2017 7:10 PM
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