OK
X

A T T E N T I O N !

Tickets on sale for our own 'Industry leading, highest rated' event out there!

The NEXT GENERATION
Contact Center & Customer Engagement
BEST PRACTICES Conference
featuring 2018 Top Contact Centers / CX Organizations!!
Events taking place in Europe, US, Asia

FIND OUT MORE

United States
Login
Invalid Login
Email
Password

Reset / Forgot Password Link

Register FREE
Become a Basic Member for free. Click on the memberships tab
Memberships
FacebookLinkedInTwitterRSSYoutubeInstagramContactCenterWorld
Exec Menu:
Classic Menu:
Default Classic Sub Menu:
Become a Basic Member for free. Click Here
Menu
  • Advertise
    • Overview
    • Directory
    • Banners
    • Emails
    • Events
    • Awards
    • Certification
    • Added Value
    • FAQ
  • Articles & News
  • Awards
    • Overview
    • Categories
    • How to enter
    • Past winners
    • FAQ
    • My entries
      • Overview
      • Welcome
      • Add Location
      • My Award Entries
      • My Payments
      • Submission Status
      • My Admins
      • Help
    • Judge / Sponsor
    • Industry Champion
    • Employee Engagement
  • Benchmarking
    • Global Benchmarking Study
    • Contact Center Exchange Program
    • Best Practice Conferences
    • Best Practice Awards
  • Events
    • North & South America
      • Americas Overview
      • Networking
      • Certificate/Benchmarking
      • Conference Schedule
      • Book Tickets
      • Contact Us
      • Venue/Travel
      • Gala Dinner
      • Travel Information
      • Useful Information
      • Convince Your Boss
      • Sponsorship
      • Transaltion Services
    • Europe, Middle East & Africa
      • EMEA Overview
      • Networking
      • Certificate/Benchmarking
      • Conference Schedule
      • Book Tickets
      • Contact Us
      • Venue/Travel
      • Gala Dinner
      • Travel Information
      • Useful Information
      • Convince Your Boss
      • Sponsorship
      • Transaltion Services
    • Asia Pacific
      • Asia Pacific Overview
      • Networking
      • Certificate/Benchmarking
      • Conference Schedule
      • Book Tickets
      • Contact Us
      • Venue/Travel
      • Gala Dinner
      • Travel Information
      • Useful Information
      • Convince Your Boss
      • Sponsorship
      • Transaltion Services
    • Global
      • Global Overview
      • Networking
      • Certificate/Benchmarking
      • Conference Schedule
      • Book Tickets
      • Contact Us
      • Venue/Travel
      • Gala Dinner
      • Travel Information
      • Useful Information
      • Convince Your Boss
      • Sponsorship
      • Transaltion Services
  • Groups
    • Aerospace
    • Agent Zone
    • Association
    • Automotive
    • Awards
    • Banking / Finance / Credit
    • Benchmarking
    • Best Practices
    • Charity / Not For Profit
    • Computer Hardware / Software
    • CRM
    • Executive Track
    • Government
    • Healthcare / Pharmaceutical
    • HR
    • Insurance
    • Legal
    • Management
    • Manufacturing
    • Outbound
    • Outsourcing
    • Performance
    • Quality
    • Retail
    • Service Industry
    • Social Media
    • Tactics & Strategy
    • Technology
    • Telecom
    • Training
    • Travel / Transportation / Tourism
    • Utilities
    • Workforce Management
  • Jobs
  • Resources
    • International Contact Center Week
    • TopPlace2Work
    • Mobile App
    • Social Exchange Program
    • The Learning Academy
    • Find a Career
    • Glossary
    • Link to Us
    • Industry Social Overview
    • RSS Feeds
    • Company Blogs
    • Sponsorship Opportunities
    • Submit Editorial
    • Association Directory
    • Demo's and Tutorials
    • Feeds for Your Website
    • Event Photos
  • Suppliers
  • Tips
  • Tips
  • Articles
  • Events
    • Best Practice Conferences
    • Other Events
  • Awards
  • Benchmarking
    • Global Benchmarking Study
    • Contact Center Exchange Program
    • Best Practice Conferences
    • Best Practice Awards
  • Jobs
  • Suppliers
  • Resources
    • International Contact Center Week
    • TopPlace2Work
    • Mobile App
    • Social Exchange Program
    • The Learning Academy
    • Find a Career
    • Glossary
    • Link to Us
    • Industry Social Overview
    • RSS Feeds
    • Company Blogs
    • Sponsorship Opportunities
    • Submit Editorial
    • Association Directory
    • Demo's and Tutorials
    • Feeds for Your Website
    • Event Photos
  • Advertise
  • Groups
    • Aerospace
    • Agent Zone
    • Association
    • Automotive
    • Awards
    • Banking / Finance / Credit
    • Benchmarking
    • Best Practices
    • Charity / Not For Profit
    • Computer Hardware / Software
    • CRM
    • Executive Track
    • Government
    • Healthcare / Pharmaceutical
    • HR
    • Insurance
    • Legal
    • Management
    • Manufacturing
    • Outbound
    • Outsourcing
    • Performance
    • Quality
    • Retail
    • Service Industry
    • Social Media
    • Tactics & Strategy
    • Technology
    • Telecom
    • Training
    • Travel / Transportation / Tourism
    • Utilities
    • Workforce Management
WHAT CAN WE HELP YOU FIND?
categories
All
Articles
Tips
People
Company
Jobs
Video
Blog
Gallery
Glossary
Store

Bright Pattern Inc - Company Profile   (About Company Profile Pages)

Submit Company Feedback
Tweet

Overview

Request Admin Access to this Page
Bright Pattern Inc
Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service.

Bright Pattern’s solution features enterprise-grade architecture that offers non-disruptive maintenance with on the fly upgrades and scales from 5 to 10,000 concurrent agents with a measured 99.99% uptime. Bright Pattern’s out-of-the-box CRM integrations increase agent productivity with integrated UI, click to call, screen pop, and activity history, automatically saved with the ticket.

Bright Pattern’s solution has usability that is second to none with a new intuitive desktop for managing omnichannel experiences, a unified interface to set-up and modify workflows, and a monitoring, reporting, and quality management for and across all channels.
Please Login
              (add)  
(company social exchange program)
 
This company has no Instagram account registered with us.

If you work for this company, Facebook, Youtube, Twitter, Instagram, LinkedIn And other company registrations can be managed under membership settings click here
[Vendors: Add a weblink for sales leads]

Company Members

Become a Member
Shelby Faris Bright pattern
Shelby Faris Bright Pattern Inc
Darren Prine Bright Pattern
Nicholas Deininger Bright Pattern

Industry Champion Comments

Latest Voter Comments - why they want this company to win!
Best Omnichannel out there!
February 15, 2017 7:33 PM
Because Bright Pattern is the greatest company on the face of the earth.
February 1, 2017 8:09 PM
Bright Pattern is awesome and I truly think it has the most innovative feature set in the industry!
February 1, 2017 8:01 PM

Company News

Read More | Post News
Bright Pattern Integrates with NICE WFO
Bright Pattern, announced its integration with NICE Workforce Optimization (WFO) powered by advanced analytics
April 19, 2018 2:21 AM
 131 
Share

Bright Pattern’s Sergey Menshikov Promoted to Vice President of Product Management
Bright Pattern, provider of omnichannel contact center software, has appointed industry veteran, Sergey Menshikov, as Vice President of Product Management
April 14, 2018 4:57 AM
 156 
Share

Articles

Read More | Post an Article
PCI Compliance: What It Is and How Call Centers Achieve Compliance
PCI Compliance: What It Is and How Call Centers Achieve Compliance
April 5, 2018 5:00 AM
 520 
Share

Elevated CX Is Achieved by Empowering Agents Through Tools and Technology
According to Gallup, highly engaged customer service teams achieve, on average, a 10% increase in customer ratings and a 20% increase in sales.
March 26, 2018 5:00 AM
 561 
Share

Wall Posts

Carla Evans
Working with the experts at Bright Pattern
June 11, 2014 6:37 PM
Share

General Videos

April 5, 2018 5:00 AM
Bright Pattern Call Center Software WeChat Short Demo Video
Share

Blogs

Access All-Industry Social Posts!
Bright Pattern Inc - Multichannel Contact Center Service: Keep it Simple!
We get it: Your contact center is struggling right now. Your agents can barely handle phone calls du...
June 15, 2016 5:00 AM
Share

Latest Tweets

Bright Pattern Offers Freedom and Savings with “Bring Your Own Telco” (BYOT) Option http://bit.ly/2Jb4a33
April 19, 2018 7:13 PM
Bright Pattern's Sergey Menshikov Promoted to Vice President of Product Management https://prn.to/2Hc1xS4
April 19, 2018 5:03 PM
Bright Pattern Offers Freedom and Savings with “Bring Your Own Telco” (BYOT) Option http://bit.ly/2HcHwLd
April 19, 2018 3:15 PM
Expert Round-up: How to Achieve a Higher Customer Satisfaction Level http://bit.ly/2EWIULT @DarrenPrine @CustomerIsFirst @jiyoob
April 18, 2018 7:01 PM
Q&A: Contact Center Industry Sales Expert Shares Insights on Call Center Innovation and Transitioning to the Cloud http://bit.ly/2JVhWYF
April 18, 2018 5:04 PM

Contact Center Video News

February 6, 2018 5:00 AM
How to set up and update your professional profile

Audio Podcasts

View All
Latest Podcasts

from ContactCenterWorld.Com

The Initial Meeting

4/23/2018

Assessing The Proposal

4/22/2018

Getting The Training Underway

4/21/2018