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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Britannia Building Society introduced Netcall’s hosted QueueBuster service to its customer service operation in April 2005 to help reduce customer queues during busy periods. Today it is viewed by the mutual building society as an essential customer ... November 6, 2007 5:00 AM