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Business Systems UK Ltd - Company Profile   (About Company Profile Pages)

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Overview

Business Systems is the UK’s largest independent provider of call recording and workforce optimisation solutions to organisations with critical phone-based interactions including Financial Institutions, Public Organisations, Emergency Services and many in-house and outsourced customer service centres. Solutions range from basic call recording (on premise, hosted and mobile) through to quality monitoring, speech analytics and workforce management tools. The company ensures high quality and fit-for-purpose implementations with a range of value added services including project management, consultancy, integration, training, and technical support.

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Company Members

Joseph Varney Business Systems UK
Paul Wood Business Systems UK
Stephen Thurston Thurston Associates
Will Davenport Business Systems
Vala Marcou Business Systems UK Ltd
Tracy McAvoy Business Systems UK
Julie Kerman Business Systems UK Ltd
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Company News

Business Systems Ltd, a provider of compliance and digital transformation solutions, has proudly announced the appointment of Mike Wardell as the company’s new Chief Executive Officer (CEO).
March 7, 2024 4:45 PM
 151 
Business Systems, TCC and Recordsure are combining their wealth of expertise to provide advisory services and ongoing support for the new Consumer Duty regulations.

August 18, 2023 2:24 PM
 1271 
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Articles

This case study highlights how Hexagon Housing Association’s recent investment in call recording technology is helping them better meet service levels and the needs of their residents.
December 23, 2014
 11766 
Reinforcing their commitment to service and ensuring regulatory requirements are met, CE Electric have invested in a call recording and quality monitoring system from Business Systems which has been rolled out across their Call Centres, Customer Serv...
March 31, 2010
 14291 
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Most organisations are dealing with rapidly evolving and growing technology landscapes an...
October 9, 2020
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Isleworth, August 3, 2020 – Business Systems, a leader in voice recording and enterprise...
August 13, 2020
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