Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK

BYC Aqua Solutions - Company Profile   (About Company Profile Pages)

Submit Company Feedback
Request Page Admin Access

Overview

BYC provides Outsourced Quality Assessment services to the call centre industry as well as license of our 'plug and play' QA and Coaching reporting tool

https://byc.co.za
 
          (add)  
[Vendors: Add a weblink for sales leads]
Become a Member

Company Members

Jacqueline Naughton BYC Aqua Solutions(Verified Admin)
Sinelizwi Tyali BYC Aqua Solutions
Natasha Anthony BYC Aqua Solutions

Industry Champion Comments

Service, efficiency and willingness to go the extra mile.
February 1, 2017 1:30 PM
I Believe byc is the best they deliver what they promise, they believe in quality and not quantity.
October 14, 2016 10:27 AM
A brilliant company and management with a progressive work ethic!!
October 13, 2016 11:35 PM
Read More

Company News

A Swindon-based outsourcing adviser has acquired a South African quality assurance company.
February 22, 2020 3:00 AM
 397 
Share
Read More

Articles

Sometimes, a simple word of advice is all it takes to improve customer service dramatically. We asked industry professionals for their top tips regarding personnel in relation to improving customer service, and we got many pearls of wisdom to share.
April 23, 2010 5:00 AM
 13105 
Share
We asked contact center professionals whether they could recall a really good customer experience they had recently - where they were literally wowed by the service they had received.
April 15, 2010 5:00 AM
 17114 
Share

Latest Tweets

Close Window
Our CEO Jackie Naughton shares her experience of how BYC responded rapidly to the COVID-19 realities, and how the organisation is managing to continue to deliver world-class services with a fully remote, working from home workforce. #BYCaquasolutions #WFH https://youtu.be/eQTIfoEfrEo
June 1, 2020 9:59 AM
Close Window
Making the move to home working in the contact centre industry presents a range of unique challenges. Find out more including our top tips here - https://directorsclub.news/2020/05/20/outsourcing-company-byc-aqua-share-how-to-successfully-transition-to-home-working/ #wearewoven #QA #services #WFH #strategy

May 21, 2020 12:59 PM
Close Window
Outsourcing company BYC Aqua share how to successfully transition to home working - Directors' Club Newswire - https://bit.ly/2LOxL5U via @DC_Newswire
May 21, 2020 10:46 AM
Close Window
CEO Jackie Naughton shares her experience of how BYC responded rapidly to the COVID-19 realities, and how the organisation is managing to continue to deliver world-class services with a fully remote, work-from-home workforce. Find out more https://youtu.be/eQTIfoEfrEo #wearewoven
May 18, 2020 8:00 AM
Close Window
Let us ensure your customer sales are optimized, service aligned to brand and collections effective during Covid-19. We can monitor your remote workers with ease, for more information, contact us. #wearewoven #businesssupport #qaservices

May 15, 2020 7:00 AM
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =