Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) suite—including call recording, quality management, workforce management, voice-of-the-customer analytics, and advanced reporting—that records, captures and analyzes customer interactions to provide a single view of the customer, and improve the overall agent and customer experience.Please Login (add)
The success of Calabrio’s Center of Excellence for customer and employee engagement results in doubling of Canada-based headcount, drives move to larger and more centrally located office space May 30, 2018 5:00 AM
We will be hosting @WomenHack Twin Cities on December 13! This is a speed networking event for #tech professionals to learn about career opportunities at Calabrio and several other companies in the Twin Cities. Learn more + register to attend here: http://bit.ly/2zU9Zix .
When it comes to digital channels, like chat + messaging, many businesses lack the internal structure to effectively introduce these self-service options customers now expect. @RichardWMcElroy chats about this topic in his interview with @AiThority : http://bit.ly/2S039iI .
Thrilled to be at the @MHTA#TekneAwards tonight! We're proud to be a part of the ever-growing Minnesota technology community. Congratulations to all of the award recipients for the advancements they’re making in their respective industries.