Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

MEMBER
Sandeep Rangineni
Data Test Engineer
26
MEMBER
Himesh Patel
Senior Team Leader
0
MEMBER
Jennifer Fourie
Digital Marketing and Content Manager
0

Calabrio - Company Profile   (About Company Profile Pages)

Submit Company Feedback
Request Page Admin Access

Overview

The digital foundation of a customer-centric contact center, the Calabrio ONE suite helps enrich and understand human interactions, empowering your contact center as a brand guardian. We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management and personalized coaching. Only Calabrio ONE unites WFO, agent engagement and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.
              (add)  
 2
[Vendors: Add a weblink for sales leads]
Become a Member

Company Members

Samara Johansson Calabrio(Verified Admin)
Nick Brook Calabrio
Jim Davies Calabrio
Jade Turley Calabrio
Amos Sheldon Calabrio
Graeme Meikle Calabrio
Pippa Rhys Calabrio
Olle During Calabrio
Dave Hoekstra Calabrio
Showing 1 - 10 of 45 items
Read More

Company News

Industry Report Ranks Calabrio as an Overall Agent Management Leader and a Product Experience Leader
September 15, 2023 8:55 PM
 360 
Executive Leadership Expansion Highlights Dedication to Customer-Centric Growth
August 14, 2023 9:35 PM
 542 
Showing 1 - 2 of 38 items
Read More

Articles

A global study of contact centre leaders explores the role of artificial intelligence in activating the agent of the future
September 25, 2023
 481 
The message from Dave Hoekstra at Calabrio is ‘Keep it simple.’ Discover the secret to agent wellbeing in your contact centre with hints and tips that work.
August 14, 2023
 1818 
Showing 1 - 2 of 97 items
Access All-Industry Social Posts!

Blogs

Close Window
In Teleopti’s third blog on the subject of change, Patrik Vesterberg explores the value of WFM...
May 20, 2019
Close Window
Learn how to be a smooth operator using automated Workforce Management technology. Nick Brook at Tel...
May 8, 2019
Showing 1 - 2 of 37 items

Latest Tweets

both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =