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Call Center Services International (CCSI) is a World Class Contact Center strategically located in Baja California, Mexico (minutes from San Diego, California). Our core business is to help you establish a high performance yet cost effective "near-shore" Contact Center in Baja California. Our agents are fully bilingual, bi-cultural, well educated and have expertise in a wide array of business functions such as Debt Collection, Customer Service, Order Processing, Business Process Outsourcing and Virtual Assistants.Please Login (add)
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The Baja Contact Center Cluster, an organization that groups Service Sector companies through call centers, informed that it has shown an average 150% growth between 2015 and 2016 so far. Which, according to projections, will continue to the end of t... October 12, 2016 10:32 AM
Keep your call center agents motivated and productive throughout the holidays. Here are some great ideas to help you reduce absenteeism this holiday season. http://bit.ly/38fGhEY #holidays#contactcenters December 13, 2019 9:02 PM
In case you missed it... Learn from the best customer service practices. These are the reasons why Santa’s customer service is the best. http://bit.ly/369nzwL #holidays#CustServ#CCSI December 13, 2019 5:04 PM
Are you in the process of selecting an Outsourced Contact Center partner? Make sure to include these 6 key sections in your RFP to make the best decision. http://bit.ly/2pqA5rT #requestforproposal#ccsi December 12, 2019 7:09 PM
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