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Call Center Services International
Call Center Services International (CCSI) is a World Class Contact Center strategically located in Baja California, Mexico (minutes from San Diego, California). Our core business is to help you establish a high performance yet cost effective "near-shore" Contact Center in Baja California. Our agents are fully bilingual, bi-cultural, well educated and have expertise in a wide array of business functions such as Debt Collection, Customer Service, Order Processing, Business Process Outsourcing and Virtual Assistants.
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Ismael Alejandro Moreno Ozuna Call Center Services International
Frank Esparza Call Center Services International
Denisse Martinez Call Center Services International

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Call Center Industry in Baja Grows a Record 150%
The Baja Contact Center Cluster, an organization that groups Service Sector companies through call centers, informed that it has shown an average 150% growth between 2015 and 2016 so far. Which, according to projections, will continue to the end of t...
October 12, 2016 10:32 AM
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Wall Posts

Denisse Martinez
How Can we get in touch with you ? Please contact me! We would like to discuss business opportunities! :)
June 26, 2013 3:43 AM EST
Denisse Martinez
Great news for an emergin market like Mexico =)
April 5, 2013 1:26 PM EST

Latest Tweets

Every element of the organization – from its products, to its marketing message, to its employees, to its customer service practices – must serve as a window into who the company is, what it represents and why it does what it does. That degree of transpa… https://lnkd.in/dsc2TiW
September 25, 2018 11:19 PM
Are you having problems in your contact center? Here are 6 common Contact Center problems and we suggest how you can easily fix them! https://bit.ly/2D9wAwa #CCSIBlog #Nearshore #CCTR
September 25, 2018 6:48 PM
Learn 6 tips to prevent excessive wear and damage to one of your most important call center tools. Via Call Center Services International #headsets #customerservice #nearshore #contactcenters #bpo https://bit.ly/2NEthlp
September 25, 2018 5:26 PM
Teamwork in a call center is fundamental because each agent is considered a part of something bigger. Meaning that if one team member performs duties incorrectly, the whole call center team will be affected as a result. https://lnkd.in/euABjXj
September 25, 2018 12:01 AM

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