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Established in 1999, Call Design is an organisation that specialises in providing software solutions, consultancy, training and support, particularly in the area of Workforce Optimisation, to organisations around the world. We work with contact centres, back office departments, retail environments and branches to implement the best tools available to improve workforce productivity by ensuring the right people are in the right place, with the right skills, at the right time, to optimise the customer experience.Please Login
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We are WFO industry leaders, educating not only people who use our technology but also our competitors, on how to optimise their workforce and provide better customer experience. March 23, 2017 5:17 AM
Industry Champion Comments
We are WFO industry leaders, educating not only people who use our technology but also our competito... March 23, 2017 5:17 AM
Contact centre and workforce optimisation application provider Aspect Software has undergone a significant restructure in shifting its business towards adopting an extensive channel model. August 22, 2019 10:39 AM
Call Design Mandates DJ Carmichael on Public Float Sydney, Australia: Australian headquartered Call Design Pty... http://fb.me/BwmF8vsj September 11, 2017 12:58 AM
Join Laura on 9th May for a complimentary webinar on performance management.... http://fb.me/DfRZfZ6N April 26, 2017 6:11 AM
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