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Call Design - Company Profile   (About Company Profile Pages)

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Overview

Established in 1999, Call Design is an organisation that specialises in providing software solutions, consultancy, training and support, particularly in the area of Workforce Optimisation, to organisations around the world. We work with contact centres, back office departments, retail environments and branches to implement the best tools available to improve workforce productivity by ensuring the right people are in the right place, with the right skills, at the right time, to optimise the customer experience.

https://www.calldesign.com.au
 
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Find out about this Award program

Industry Champion

We are WFO industry leaders, educating not only people who use our technology but also our competitors, on how to optimise their workforce and provide better customer experience.
March 23, 2017 5:17 AM

Industry Champion Comments

We are WFO industry leaders, educating not only people who use our technology but also our competito...
March 23, 2017 5:17 AM
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Company News

Contact centre and workforce optimisation application provider Aspect Software has undergone a significant restructure in shifting its business towards adopting an extensive channel model.
August 22, 2019 10:39 AM
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Call Design is primarily focused on call centre services, and has an established blue-chip client base, including all four of Australia’s major banks.

May 25, 2017 5:00 AM
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PRESS RELEASE: Aspect Channel Partner, Call Design, Named Premiere Australian Partner https://www.calldesign.com.au/news/press-release-aspect-channel-partner-call-design-named-premiere-australian-partner/
August 21, 2019 1:19 AM
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Happy Retirement Graeme!
March 1, 2019 2:37 AM
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Call Design Mandates DJ Carmichael on Public Float https://www.calldesign.com.au/news/call-design-mandates-dj-carmichael-public-float/
September 11, 2017 12:59 AM
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Call Design Mandates DJ Carmichael on Public Float Sydney, Australia: Australian headquartered Call Design Pty... http://fb.me/BwmF8vsj
September 11, 2017 12:58 AM
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Join Laura on 9th May for a complimentary webinar on performance management.... http://fb.me/DfRZfZ6N
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