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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
It is very important for the organisation to locate the call centre in an area that provides the most benefits and provides a flourishing environment for the call centre to operate in. February 5, 2003 10:40 AM
The nature of the call centre business entails a fair degree of customer interaction, it is for this purpose that the performance of call centres is judged by standards of customer service delivery. December 12, 2002 2:22 PM