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CAM-X is an industry trade Association representing Call Centres and Telephone Answering Service companies from coast to coast across North America who work together to share ideas, develop new technologies and network with their peers in order to continue the growth of their businesses as well as that of the industry.
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The CEO comes in one morning with the idea to slash training to increase profits. He thinks its brilliant, but your opinion differs. What do you tell him to reconsider? Here are some responses from industry professionals. For more great strategie...
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Join us as we celebrate the 30th Anniversary of the Award of Excellence September 17th & 18th at the Fairmont Macdonald Hotel Edmonton, AB. Our very special Awards Luncheon is a part of the 2019 COACH U! Visit our website for more information:

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