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Sefanaia Silimaibau
Supervisor Quality Assurance & Trainer
Heriadhi Waskitho
Quality Auditor
Joel Jesper Alino
Vice President for Business Development
Joseph Cheng
Mezy Fadhila
HSSE Supervisor

Capita - Company Profile   (About Company Profile Pages)

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Outsourcing - delivering measurable benefits to our clients
What we bring our customers:
Inspired productive people
Streamlined administration processes
Effective ICT
Improved customer services
Supported by our extensive capabilities
Comprehensive range of expertise and resources
Extensive business centre network
Flexible, efficient service agreements and delivery models - onshore, nearshore and offshore

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Company Members

Rushana Kimmie Capita South Africa
(Verified Admin)
Susie Vertex
Kirsty Sewter Capita Advisory Services
Ashraf Dollie Capita SA
Jarron du Plooy Capita SA
Romeo Blouw Capita SA
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Enter Awards Program

Industry Awards We Won!

ContactCenterWorld - Top Ranking Performers Awards EMEA 2016: Ranked #2 for Best Contact Center Operational Manager
June 4, 2016 12:00 AM

ContactCenterWorld - Top Ranking Performers Awards EMEA 2011: Ranked #3 for Best Contact Center Supervisor
July 9, 2011

ContactCenterWorld - Top Ranking Performers Awards EMEA 2011: Ranked #4 for Best Contact Center Operational Manager
July 9, 2011

ContactCenterWorld - Top Ranking Performers Awards World Finals 2009: Ranked #1 for Best Contact Center Trainer
November 7, 2009
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Company News

Capita plc announces CapitaContact, leveraging Amazon Connect, a generative AI-powered contact centre solution from Amazon Web Services (AWS), which helps organisations transform customer experience from day one.
June 12, 2024 8:11 PM
Capita plc (‘Capita’) has signed a new contract with Ireland’s National Transport Authority (NTA) to provide customer contact and information services for public transport users in the country.
December 15, 2023 6:02 PM
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Consilium Software’s SIP Contact Center and Consilium UNI™ Suite to Help Vertex Enhance Customer Service Activities
April 25, 2011
Technology has many uses, but to the contact center industry, which at its core is based on customer service, how can technology improve service levels? We asked industry professionals for their top tips regarding the use of technology in relation t...
May 28, 2010
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