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Capita - Company Profile   (About Company Profile Pages)

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Overview

Outsourcing - delivering measurable benefits to our clients
What we bring our customers:
Inspired productive people
Streamlined administration processes
Effective ICT
Innovation
Improved customer services
Supported by our extensive capabilities
Comprehensive range of expertise and resources
Extensive business centre network
Flexible, efficient service agreements and delivery models - onshore, nearshore and offshore


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Sharief Salie Capita South Africa
Ashraf Dollie Capita SA
Ghaliel Soeker Capita South Africa
Rushana Kimmie Capita SA
Jarron du Plooy Capita SA
Romeo Blouw Capita SA
Cherone Simmons Capita SA
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Industry Awards We Won!

ContactCenterWorld - Top Ranking Performers Awards EMEA 2016: Ranked #2 for Best Contact Center Operational Manager
June 4, 2016 12:00 AM

ContactCenterWorld - Top Ranking Performers Awards EMEA 2011: Ranked #3 for Best Contact Center Supervisor
July 9, 2011

ContactCenterWorld - Top Ranking Performers Awards EMEA 2011: Ranked #4 for Best Contact Center Operational Manager
July 9, 2011

ContactCenterWorld - Top Ranking Performers Awards World Finals 2009: Ranked #1 for Best Contact Center Trainer
November 7, 2009
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Company News

Xdroid's real time speech analytics solution dashboard
Real-time Speech Analytics Solution has yielded excellent results to Capita with regards to efficiency, compliance, and agent satisfaction.

May 5, 2022 9:39 PM
 545 
Real-time Speech Analytics Solution has yielded excellent results to Capita with regards to efficiency, compliance, and agent satisfaction.
May 3, 2022 1:13 PM
 378 
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Articles

Consilium Software’s SIP Contact Center and Consilium UNI™ Suite to Help Vertex Enhance Customer Service Activities
April 25, 2011
 12632 
Technology has many uses, but to the contact center industry, which at its core is based on customer service, how can technology improve service levels? We asked industry professionals for their top tips regarding the use of technology in relation t...
May 28, 2010
 14340 
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