Overview

Founded in 1992, CCNG International Inc. (CCNG) is a member Professional Peer Network (PPN) for Contact Center and Customer Service Executives, Managers, and Leaders.Within the CCNG Member Network, Contact Center and Customer Service Professionals: Connect – interact and engage with your peers Collaborate – discuss best practices and problem solve Contribute – share your own experiences and expertiseAll Call Center, Contact Center, Customer Care, Customer Service, and Customer Experience Professionals are invited to participate in the CCNG Member Network.

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(company social exchange program)

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Company Members

Become a Member

David Hadobas United States

CCNG

Lon Hendrickson United States

CCNG Magnet Program

Michelle Porterfield United States

Call Center Network Group

Shemicka Johnson United States

Call Center Network Group

Company News

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Three Quarters of Companies Having Adopted or Planning to Adopt Cloud-based Systems

39 percent of companies with on premises contact centers plan to transition to cloud within next 3 years for business continuity, scalability, cost savings, and to accommodate the future of work
November 7, 2016 2:19 PM

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CCNG Partners Contribute to the Customer Experience Discussion

CCNG International, Inc. is pleased to announce Windstream and ShoreGroup as its newest partners.
May 20, 2015 5:00 AM

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Wall Posts

Lon Hendrickson

Just released a new white paper for contact center leaders ... Please enjoy it. Download it via this link and I welcome all comments. "Spreading Succe...
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February 20, 2013 10:48 PM

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Lon Hendrickson

Congrats Gordon Pullan with MassMutual - Gold Medal Winner as Best #CCTR Executive (Americas region) at recent Top Ranking Performers conference
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July 29, 2011 8:06 PM

	he is indeed an amazing guy and so are the other leaders he will be competing with for the world title in las vegas this Nov! July 29, 2011 4:10 PM EST
	Hi dear!! October 24, 2011 6:06 AM EST