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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Founded in 1992, CCNG International Inc. (CCNG) is a member Professional Peer Network (PPN) for Contact Center and Customer Service Executives, Managers, and Leaders.Within the CCNG Member Network, Contact Center and Customer Service Professionals: Connect – interact and engage with your peers Collaborate – discuss best practices and problem solve Contribute – share your own experiences and expertiseAll Call Center, Contact Center, Customer Care, Customer Service, and Customer Experience Professionals are invited to participate in the CCNG Member Network.Please Login (add)
39 percent of companies with on premises contact centers plan to transition to cloud within next 3 years for business continuity, scalability, cost savings, and to accommodate the future of work November 7, 2016 2:19 PM