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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Despite hiring more staff and revamping the patient call center at the Charlie Norwood Veterans Affairs Medical Center, average wait times have steadily increased during Maria Andrews’ first 150 days as the hospital’s new director. July 21, 2015 2:50 PM